Summary
Eton Institute is seeking a Course Enrollment Advisor for its team in Dubai. The role involves advising prospective learners, converting enquiries into enrolments, following up on leads and registrations, and meeting monthly sales targets. The advisor will maintain CRM records and coordinate with internal teams to support learner onboarding and course delivery. Applicants need at least two years of experience in sales, customer service, enrolment, or a similar role, a bachelor’s degree or equivalent, and strong English communication skills; education-sector experience and ZOHO or Salesforce experience are preferred.
The posting
As published on etoninstitute.com. Pulled from the employer's site and shown as they wrote it.
Eton Institute is looking for a motivated and customer-focused Course Enrollment Advisor to join our Dubai team. This role is ideal for someone who enjoys working with people, achieving sales targets, and helping learners find the right training solutions to achieve their goals. Key Responsibilities: • Convert enquiries into enrolments through phone, email, online, and face-to-face consultations. • Advise prospective learners on language courses, professional training, and educational solutions. • Build and maintain strong relationships with new and existing clients. • Follow up on leads, quotations, registrations, and pending enquiries. • Achieve monthly sales and enrolment targets. • Maintain accurate records within the CRM system. • Deliver an exceptional customer experience throughout the enrolment journey. • Work closely with internal departments to ensure smooth learner onboarding and course delivery. Requirements: • Minimum 2 years of experience in sales, customer service, enrolment, or a similar role. (Preferred experience within the education industry) • Strong communication, negotiation, and relationship-building skills. • Excellent spoken and written English. • Bachelor’s Degree or equivalent qualification. • Experience with CRM systems such as ZOHO or Salesforce is an advantage. • Previous experience within the education, training, or language learning industry is preferred. If you are target-driven, customer-focused, and passionate about education, we would love to hear from you. Location: Dubai, UAE