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  5. Customer Happiness Executive - Front Office

Customer Happiness Executive - Front Office

  • Prime Healthcare Group
  • Dubai, United Arab Emirates
  • Posted 20 Oct
  • Verified source
Job type
Full-time
Work mode
—
Seniority
—
Salary
Not stated

Summary

Prime Healthcare Group is hiring a Customer Happiness Executive for its front office, with the location listed as Dubai/Sharjah. The role welcomes and guides visitors, supports patient and customer services, and monitors appointment confirmations and missed appointment follow-ups. Duties also include checking patient registration and invoicing against insurance details, coordinating insurance issues, and ensuring claims are submitted on time. The application closing date is 2026-12-31.

The posting

As published on primehealth.ae. Pulled from the employer's site and shown as they wrote it.

JOB DETAILS

Job Title

Customer Happiness Executive - Front Office

Job Code

0002

Category

Front Office

Location

Dubai/Sharjah

Division

Prime Healthcare Group LLC

Department

Front Office

Type

Full Time

Description

  • Welcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements.
  • Attend Patient & Customer services
  • Monitor appointment confirmation and missed appointment follow up.
  • Ensuring patient registration & invoicing have been done correctly as per the insurance policy & card details of the patient (like patient details, insurance card scanning, Co-Payments and Deductibles, Approvals are available for services which PAR-prior approval required.
  • Ensure that all Claims are submitted to Insurance Dept in a timely manner and solving another insurance issues with coordination of insurance dept.
  • Perform other similar and related duties as required or directed.

Medical

NA

Close Date

31-12-2026

Apply Now Refer

View the original posting

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Closes in

7722days1100hrs1166min5533sec

Closes in 2 months, Thursday, December 31 · end of day.

Thursday, December 31 · end of day

Posted Oct 20, 2026Dec 31, 2026

Skills

  • Customer Service
PH

Prime Healthcare Group

Healthcare

All jobs at Prime Healthcare Group

ReferenceGH D38D 9717 812A

Always check the employer's original posting for details.

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Customer Happiness Executive - Front Office

Prime Healthcare Group

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