Summary
Al-Futtaim is hiring a Customs Clearance Specialist for its operations in Saudi Arabia; the role description refers to the position as Logistics Supervisor. The role manages government documentation and processes for customs clearance, transportation, logistics and vehicle registration, and coordinates with authorities and internal teams. Responsibilities include using platforms such as Tamm, Fasah and Saudi Customs, maintaining accurate records, and reporting risks or delays. Applicants should have 5 to 8 years of relevant experience, knowledge of Saudi government processes, strong computer and organizational skills, and good written and spoken English.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 181354
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview of the role
As Logistics Supervisor, you will be responsible for managing government-related processes and documentation that support logistics, customs clearance, transportation, and vehicle registration activities. You will work closely with internal stakeholders and external government entities to ensure all transactions are completed accurately, efficiently, and in line with regulatory requirements.
What you will do
- Manage government-related documentation and processes that support customs clearance, transportation, and logistics operations.
- Liaise with relevant authorities to issue and renew licenses, permits, registrations, and other required documents.
- Monitor and manage key government e-services platforms including Tamm, Fasah, Saudi Customs, Chamber of Commerce, and related systems.
- Support customs activities by issuing broker authorizations, bayans, pledges, and maintaining customs card records.
- Coordinate vehicle registration, ownership transfer, and related Traffic Police services for operational requirements.
- Track traffic violations, arrange payments, and complete follow-up actions through relevant digital platforms.
- Prepare timely updates and reports, identifying risks, delays, and opportunities to improve execution.
- Maintain accurate records and ensure all documentation is up to date, compliant, and easily accessible.
Required skills to be successful
- You should bring 5 to 8 years of relevant experience in government relations and/or logistics operations, particularly in transportation and customs clearance.
- Strong knowledge of government relations processes within Saudi Arabia.
- Hands-on experience with logistics operations, customs clearance, and transportation-related documentation.
- Proficiency in using government e-services platforms and digital systems.
About the team
You will be part of the Operations team and report to the Logistics Manager. The role works closely with logistics and administrative colleagues to keep essential processes moving efficiently and compliantly. This is a collaborative position that supports business continuity by maintaining strong coordination between internal teams and external authorities.
What equips you for the role
- You should be confident working with official platforms, managing regulatory documentation, and building effective working relationships with government entities and internal stakeholders.
- Strong computer skills, including Microsoft Office and email communication.
- Excellent organizational skills with strong attention to detail and accuracy.
- Good written and spoken English, with strong interpersonal and communication skills.
- Ability to manage multiple priorities, meet deadlines, and solve issues proactively.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.