Summary
Rotana Hotels is hiring a Door Attendant for Park Rotana & Park Arjaan Hotel Abu Dhabi. The role involves warmly greeting guests, opening car doors, escorting guests to the lobby, and managing guest car keys and vehicle delivery requests. The attendant also escalates guest complaints, completes shift handovers, and maintains knowledge of hotel facilities, policies and service standards.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently looking for dynamic, and self-motivated Front Office professionals who want to move their careers forward.
This position is based at Park Rotana & Park Arjaan Hotel Abu Dhabi.
As a Door Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one, and your role will include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service
• Ensure guests are greeted appropriately upon arrival in a warm manner
• Open car doors for arriving and departing guests and escort them to the lobby
• Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
• Forward all guest complaints or problems to the manager on duty
• Ensure that an effective handover is made between duty shifts
• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
• Establish, promote and maintain good public relation while meeting or exceeding guest expectations
Job Details
Posted Date:
2026-10-07
Job Location:
United Arab Emirates - Abu Dhabi
Department:
Front Office
Joining Date:
2026-10-05