Summary
Accor is seeking an Electronic Technician for Mövenpick Hotel Waad Al Shamal in Turaif, Saudi Arabia. The role involves installing, testing, troubleshooting, and repairing hotel electronics, including HVAC controls, lighting, security equipment, and guest room systems, while documenting maintenance work and responding to operational requests. Applicants need an NVQ Level 3 or 4 qualification or equivalent and at least two years of electronics technician experience in a luxury hotel environment. English and Arabic are preferred.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where, life beats faster.
Job Description
As the Electronics Technician at Movepick Waad al Shamal, you contribute to the reliability, functionality, and guest satisfaction by performing first-level electronic maintenance, testing, and repair activities on hotel systems and equipment. The role directly supports hotel operations and the processing of routine maintenance requests, according to established work methods, and remains available to assist operations as needed, including emergency response during peak occupancy periods.
Hotel Systems Maintenance and Installation
- Install, maintain, and troubleshoot electronic components in guest rooms, public areas, and back-of-house facilities according to specifications and procedures provided.
- Properly use hand tools and precision instruments required for maintenance and repairs.
- Ensure the visual and functional conformity of all installed and repaired systems.
- Identify and report any anomalies, malfunctions, or safety concerns observed during maintenance activities.
- Maintain an orderly, safe work environment that complies with hotel safety standards and regulations.
Functional Testing and System Verification
- Perform diagnostic tests on hotel systems (HVAC controls, lighting systems, security equipment, guest room electronics) according to established procedures.
- Use appropriate test equipment and diagnostic tools to identify system issues.
- Document test results and maintenance activities in accordance with hotel records and compliance requirements.
Equipment Repair and Restoration
- Diagnose electronic problems using established procedures and troubleshooting tools.
- Perform repairs and replacement of defective components in hotel systems and guest room equipment.
- Test repaired systems to confirm proper functioning and guest safety.
- Document all interventions and maintenance performed according to hotel standards.
- Escalate complex issues to senior technicians or external specialists when required.
Contribution to Operational Excellence and Guest Satisfaction
- Apply all hotel procedures, maintenance protocols, and safety instructions in force.
- Execute maintenance work according to operational priorities and guest service schedules.
- Respond promptly to maintenance requests to minimize guest disruption.
- Report recurring issues, system failures, or opportunities for equipment upgrades.
- Support hotel operations during peak periods and emergency situations to ensure continuous service delivery.
Qualifications
- NVQ Level 3 or 4 (or equivalent) in Electronics, Mechatronics, or Electrical Engineering from a recognized institute.
- Proven experience (minimum 2 years) as an Electronics Technician in a luxury hospitality environment or 5-star hotel setting.
- Strong practical knowledge of hotel electronic systems, including HVAC controls, lighting systems, security equipment, and guest room technology.
- Hands-on experience in troubleshooting, diagnosing, and repairing electronic components and systems.
- Proficiency with diagnostic test equipment such as multimeters, oscilloscopes, and specialized hotel system diagnostic tools.
- Excellent critical thinking, problem-solving, and analytical skills with the ability to work under pressure and respond to emergency situations.
- Strong team player with the ability to work independently, manage multiple tasks efficiently, and prioritize guest satisfaction.
- Exceptional communication and interpersonal skills with a commitment to discretion and professionalism in a luxury hotel environment.
- Proficiency in Microsoft Office, email, and hotel maintenance management systems is preferred.
- Knowledge of hotel safety standards, compliance regulations, and guest service protocols is highly desirable.
- Certification in hospitality maintenance or hotel systems management is an added advantage.
- Age between 22–40 years is desirable.
Additional Information
- English & Arabic Speaker preferably.
- Remote Location - Turaif, Saudi Arabia.