Summary
Khalifa University is hiring an Employee Relations Specialist in Abu Dhabi. The role supports employees and managers by interpreting university policies, addressing questions about benefits, time reporting and leave, and helping resolve employee relations matters, including grievances and disciplinary issues. The specialist also coordinates exit interviews, maintains documentation and metrics, and supports employee engagement activities. A bachelor’s degree in Human Resources, Business Administration or a related field is required, along with at least 5 years of relevant experience for expats or 2 years for UAE Nationals.
The posting
As published on ku.ac.ae. Pulled from the employer's site and shown as they wrote it.
Employee Relations Specialist serves as a first point of contact providing support to management and employees through analysis and interpretation of University policies and procedures, review and resolution of employee requests, and objective assistance in problem-solving as applicable.
Responsibilities
Operational Responsibilities
- Assists with facilitating communications and fostering effective working relationships with employees at all levels.
- Serves as a first point of contact for employees, managers seeking advice on employee relations matters.
- Assists employees in addressing questions or issues regarding benefits, time reporting, or leave issues;
- Helps to maintain a positive employee relations climate by proactively providing guidance to managers and responding to employee inquiries.
- Tracks reviews and consults with employees, department heads on issues related to Employee Relations as appropriate.
- Participates in the investigation and resolution of ongoing employee relations problems, such as working conditions, disciplinary actions, and employee appeals and grievances;
- Identifies and recommends solutions when repetition of individual problems indicate negative trends, including disciplinary and commendatory actions.
- Receives, reviews and responds to all documentation requests in a timely manner.
- Coordinates on the exit interview process; prepares surveys, meets with employees, complies feedback and maintains metrics.
- Assists with various employee engagement programs and events fostering positive and effective staff relations.
- Documents all employee relations matters as appropriate for the situation and in accordance with legal compliance and organizational policies and procedures.
- Completes special projects and related duties as assigned by the line manager.
- Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly.
- Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed.
- Demonstrate a strong commitment and practice to maintaining a safe and healthy work environment.
- Perform any other tasks assigned by the Line Manager.
Qualifications
Required Qualifications
Bachelor’s degree in Human Resources, Business Administration or any other related field.
Required Experience
Expats:
A minimum of 5 years of relevant experience.
UAE Nationals:
A minimum of 2 years of relevant experience.