HR Operations Specialist

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB’s people represent the Bank’s primary competitive advantage in the marketplace. Empowering employees to reach their full potential in a high-performance culture is therefore a strategic priority. The Human Resources department plays a key role in driving success, coordinating closely with all business functions to build capacity and enable accelerated implementation of strategy. Attracting and retaining top talent, particularly UAE nationals, continuous development of skills and the provision of rewarding career paths are at the center of the Bank’s approach to pursuing sustainable growth.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Process HR operations transactions across onboarding, offboarding, employee services, employee records and related HR administration requirements to support accurate and controlled service delivery.
• Ensure assigned activities are completed in line with ADCB policies, approved procedures, regulatory requirements and agreed service standards
• Coordinate onboarding and offboarding administration requirements, including employee documentation, system updates, follow-up actions and stakeholder communication, to support a complete and compliant employee joining and exit process.
• Ensure required information is obtained, recorded and progressed within defined timelines
• Process and follow up UAE National pension registrations, updates and related administration requirements in line with applicable rules, internal procedures and regulatory timelines.
• Maintain accurate records and escalate exceptions to support compliance and minimise the risk of fines, penalties or processing delays.
• Maintain employee files, onboarding records, probation documentation, account opening records and related HR documentation to ensure employee information is accurate, complete and audit-ready.
• Monitor required documentation and follow-up actions to support compliance with internal controls, data quality standards and record management requirements.
• Update Human Resources Management System records, trackers and related data repositories to ensure employee information is accurate, current and available for HR operations, payroll, reporting and stakeholder requirements.
• Provide HR operations support to employees, new joiners, line managers, Recruitment, HR Business Partners and other internal stakeholders by responding to queries, clarifying requirements and progressing service requests in line with agreed standards.
• Prepare and maintain HR operations reports, trackers and documentation to support operational visibility, service follow-up, issue escalation and management review.

The ideal candidate should have the following experience:

• At least 4 years of experience in HR operations, employee services or HR administration, preferably within a regulated or large corporate environment.
• Bachelor’s Degree in Human Resources, Business Administration or a related discipline.
• HR Operations Administration
• Employee Onboarding and Offboarding Processes
• Employee Records Management
• UAE Labour Law Awareness
• UAE National Pension Administration
• Visa and Medical Insurance Administration
• HR Policy and Procedure Application
• Regulatory and Compliance Administration
• HR Data Accuracy and Quality Control
• HR Systems and Data Maintenance
• Stakeholder Coordination and Communication
• Customer Service and Employee Experience

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.