Summary
Xsolla, a global commerce company serving video game developers, is hiring an Events Community Manager for its MENA community, based on-site at the Xsolla Club in Dubai. The role involves building regional partner and client relationships, organizing community events, managing invitations and event communications, and coordinating with marketing and social media teams. Applicants should have at least 3 years of experience in community management, events, or marketing, a relevant bachelor's degree, and proficiency with project management tools. Regional event travel is occasional, and a background check will be requested.
The posting
As published on xsolla.com. Pulled from the employer's site and shown as they wrote it.
ABOUT YOU
We are looking for a Dubai Events Community Manager who is trustworthy, self-driven, motivated, and accountable to join our Global Experiential Marketing team. The ideal candidate is a natural relationship-builder who thrives on turning event moments into lasting community connections across MENA's games industry, anchored by activity at the Xsolla Club in Dubai.
You will use your community management, content, and relationship-building skills to grow and nurture Xsolla's network of partners, developers and clients in the region, working closely with the Dubai events team, Social Media Manager, and Marketing colleagues.
The right person for this role will be personable, organized, and confident engaging senior industry stakeholders, with a strong instinct for the kind of content and touchpoints that keep a community engaged between events.
This role is in-office/on-site at Xsolla's new Dubai Club and will require occasional regional travel for events.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Longevity Opportunity Vision — Enjoy the game!
Responsibilities
- Build and maintain Xsolla's MENA community database of partners, developers and clients.
- Plan and deliver Community driven events in order to drive Xsolla Club membership and awareness in the region.
- Manage guest lists, invitations and relationship tracking for invitation-only events and roundtables.
- Plan and run community engagement activities around the DFGC/Xsolla events expo and other regional events.
- Work with the Social Media Manager and Marketing teams to plan community-focused content and campaigns.
- Draft copy and messaging for community communications, event invitations and follow-ups.
- Support event registration pages for community events, including forms, copy and email templates.
- Liaise with event organizers and local partners to identify community engagement opportunities.
- Maintain the event roadmap tracker with community event details, dates and attendee information.
- Log creative briefs (Jira) for community-facing materials and follow through to completion.
- Host and support on-site membership at Xsolla Club, ensuring a positive guest experience.
- Capture community feedback and leads, ensuring timely hand-off to CRM and BD teams.
- Produce post-event community reports, including engagement stats and relationship-building outcomes.
Requirements
- 3+ years of professional experience in community management, events, or marketing.
- Bachelor's degree in Marketing, Communications, Business Administration, or related field.
- Proven experience managing relationships with external stakeholders or VIP/member communities.
- Proficiency in project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and the Google Workspace.
Preferred:
- Experience in the video games, tech or software industry.
- Experience creating social or content campaigns for a brand or community.
- Arabic language skills.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, private health insurance and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equality Opportunity Statement:
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, genetics, disability, age, social background or other characteristics.
We welcome and encourage applications from all qualified individuals and are dedicated to ensuring a fair and transparent recruitment process.
For the Dubai Events Community Manager MENA role, we will request a background check.
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact [email protected]