Summary
Kaizen Asset Management is hiring an Experience Manager for its owner association portfolio in Dubai. The role focuses on resident experience, portfolio strategy execution, digitization, process improvement, and compliance with RERA regulations and Dubai Law No. 6 of 2019. Responsibilities include managing service providers, Owners Committees, budgets, procurement and tendering, as well as training site teams. Applicants should have a bachelor’s degree and at least 5 years of community or property management experience.
The posting
As published on kaizenams.com. Pulled from the employer's site and shown as they wrote it.
✨ WE ARE HIRING: Experience Manager ✨
Kaizen Asset Management | Owner Association
📍 Dubai, UAE
We’re looking for a visionary Experience Manager to craft memorable journeys for our communities — blending smart technology, operational excellence, and heartfelt service to elevate living spaces across our portfolios.
🎯 What You’ll Lead
- Deliver exceptional resident experiences by executing portfolio strategies, driving digitization & process automation
- Leverage tools: SnagReport, Master Plan, Mollak, GRIDS to streamline operations, boost energy efficiency & cut costs
- Champion innovation — smart buildings, sustainable practices, and continuous improvement
- Ensure full compliance with RERA & Dubai Law No. 6 of 2019
- Manage service providers, Owners Committees, budgets, procurement & tendering
- Train site teams, refine processes, and turn challenges into seamless solutions
🌟 Our Values
G.R.I.S.
Grow for the cause · Recreates Memorable spaces · Inspire Happier Environment · Sustain the environment around us
Requirements
- 🎓 BSc Degree
- 💼 5+ years in Community / Property Management
- Deep expertise in RERA regulations, Law #6 of 2019, and Dubai real estate standards
- Proven track record launching community initiatives & measuring impact
- Tech-savvy, data-driven, and obsessed with customer service
- Strong communicator, problem-solver, and self-starter