Summary
Chedi Hospitality is hiring an F&B Supervisor for The Chedi Hegra in AlUla. The role oversees daily food and beverage operations, leads and trains staff, and works with the culinary team to maintain service, quality, and hygiene standards. Responsibilities include resolving guest concerns, supporting menu planning and inventory control, and reporting on sales, staff performance, and guest feedback. Applicants need at least two years of supervisory experience in upscale or luxury hospitality, English proficiency, and flexibility to work on-site shifts, including weekends and holidays.
The posting
As published on chedihospitality.com. Pulled from the employer's site and shown as they wrote it.
Role Overview
Join our passionate team in The Chedi Hegra as an F&B Supervisor, where you will play a pivotal role in leading food and beverage operations in a dynamic ONSITE hospitality environment. You will ensure high standards of service, maximize guest satisfaction, and oversee daily team management to deliver an exceptional dining experience within our unique destination.
Responsibilities
- Supervise and coordinate daily F&B operations, ensuring efficient workflow and service standards are consistently achieved.
- Lead, motivate, and train F&B staff, fostering a positive and professional working environment.
- Monitor guest satisfaction, resolve issues promptly, and anticipate guest needs.
- Ensure hygiene and quality standards are maintained according to brand and regulatory requirements.
- Assist in menu planning, inventory control, and stock management.
- Generate reports related to sales, staff performance, and guest feedback for management review.
- Coordinate with the culinary team to ensure seamless cooperation and smooth service delivery.
- Support opening and closing procedures for F&B outlets.
Must have requirements
- Minimum 2 years of supervisory experience in food & beverage operations within upscale or luxury hospitality environments.
- Proven leadership, team management, and delegation skills.
- Strong understanding of F&B service standards, guest service excellence, and quality control.
- Excellent interpersonal and communication abilities (English proficiency required).
- Hands-on approach and ability to work ONSITE with flexible shifts, including weekends and holidays.
- Working knowledge of health, safety, and hygiene procedures relevant to F&B operations.
Nice to have requirements
- Certificate or diploma in hospitality management or related field.
- Previous experience in a luxury or resort hotel setting.
- Familiarity with POS systems and F&B management software.
- Multilingual communication skills, especially Arabic.
- First Aid or Food Safety certification.
Perks and Benefits
- Competitive salary and incentive structure.
- Comprehensive health and wellness benefits.
- Staff meals and uniform provided.
- Access to staff recreational facilities and activities.