Summary
ExecuJet Middle East is seeking an FBO Airside Pass Administrator for its Flight Operations division in Dubai, UAE. The role processes and tracks airside passes, verifies applicant eligibility, coordinates clearances, and maintains pass records and renewal schedules. It also involves liaising with airport authorities, conducting audits, and reporting lost or misused passes. Applicants need at least 2 years of administration and customer service experience, fluency in Arabic and English, a valid UAE driving license, and basic Microsoft Office skills.
The posting
As published on execujet.com. Pulled from the employer's site and shown as they wrote it.
ExecuJet Middle East is currently seeking an FBO Airside Pass Administrator to fill a vacancy within our Flight Operations division to be based in Dubai, U.A.E.
ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues.
FBO Airside Pass Administrator will be responsible for administering and controlling the airside pass system by processing applications, maintaining accurate records, ensuring compliance with airport security requirements, and coordinating with airport authorities to facilitate safe and secure access to restricted operational areas. Ensuring that only authorized individuals and vehicles can access restricted airport areas while meeting airport security and aviation regulations.
Qualification
High school diploma or equivalent required in Aviation Management, Business Administration, logistics or related field.
Work Experience Required
- Must be fluent in Arabic
- Hold a valid UAE driving license
- Minimum of 2 years of Administration experience
- Minimum of 2 years Customer Service experience
- Ability to mulitask
- Calm under pressure and an even-tempered personality
- Teamplayer
- Strong communication and customer service skills
Background
Corporate Aviation essential
Languages
Fluency in written and spoken English and Arabic. Additional languages would be advantageous.
IT Skills
Basic Skills – Microsoft Office
Responsibilities
- Process new airside pass applications, renewals, replacements, and cancellations.
- Verify applicant documentation, identity, and eligibility according to airport security policies.
- Coordinate required security clearances, background checks, and mandatory training.
- Maintain accurate databases and records of all issued passes.
- Monitor pass expiry dates and notify departments of upcoming renewals.
- Issue, collect, and deactivate employee, contractor, visitor, and vehicle passes.
- Liaise with airport authorities, security departments, and regulatory agencies regarding pass approvals and compliance.
- Conduct periodic audits of active passes and access permissions.
- Ensure compliance with airport security regulations, company procedures, and applicable aviation authority requirements.
- Investigate and report lost, stolen, or misused passes.
- Prepare reports on pass issuance, renewals, audits, and compliance metrics.
- Provide guidance to employees and contractors on airside access procedures and security requirements.
- These duties are indicative of the role and are not exhaustive and may change to meet the Companies Business Objectives from time to time as required by your Manager.
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Character Profile
Professional
Flexibility
Team Player/ works well without supervision
Works well under pressure
Proactive