Summary
Evostel is hiring a Field Services Manager to lead its electrical services business. The role oversees engineering, field service delivery, testing and commissioning, retrofit projects, maintenance, and technical consulting for power distribution and industrial electrical systems. Responsibilities include managing project lifecycles, service teams, customer proposals, budgets, safety, and quality. Applicants need a bachelor's degree in electrical engineering, 10–15 years of relevant experience, at least five years in a leadership role, and extensive MV/LV power distribution experience.
The posting
As published on evostel.com. Pulled from the employer's site and shown as they wrote it.
The Services Manager will lead and manage Evostel's Electrical Services Business, ensuring successful delivery of engineering, field services, testing & commissioning, retrofit projects, maintenance activities, and technical consulting services across power distribution and industrial electrical systems.
The role is responsible for the complete project and service lifecycle, including pre-bid support, proposal preparation, engineering design, resource planning, project execution, testing & commissioning, customer acceptance, and project closure. The incumbent will drive technical excellence, operational efficiency, safety compliance, customer satisfaction, and sustainable business growth while supporting Evostel's strategic expansion in electrical services.
The Services Manager will lead multidisciplinary engineering and field service teams while working closely with Sales, Pre-Sales, Procurement, Vendors, and Customers to ensure successful execution of all service engagements.
Responsibilities
Business Development & Pre-Sales Support
- Support sales and business development teams in identifying service opportunities within industrial, utility, infrastructure, and commercial sectors.
- Lead technical discussions with customers during pre-bid and tendering stages.
- Review RFQs, tenders, specifications, and project requirements.
- Develop technical and commercial service proposals, methodologies, project execution plans, and resource estimates.
- Participate in customer presentations, technical clarifications, and bid negotiations.
- Identify opportunities for long-term service agreements, maintenance contracts, modernization projects, and asset management services.
Engineering & Technical Leadership
- Lead engineering activities related to power distribution systems, protection systems, and electrical installations.
- Review and approve engineering deliverables, technical reports, procedures, and method statements.
- Ensure compliance with IEC, IEEE, Saudi Electricity standards, Aramco standards, SABIC standards, and other applicable regulations.
- Provide technical leadership for complex troubleshooting and critical project challenges.
- Develop standardized engineering and field service procedures to improve consistency and quality.
Field Services & Site Execution
- Manage all field service activities, ensuring safe, efficient, and high-quality project execution.
- Plan, schedule, and allocate manpower, tools, equipment, and resources for service projects.
- Supervise site engineers, service engineers, technicians, and subcontractors.
- Monitor project progress, productivity, quality, safety, and budget performance.
- Ensure successful execution and timely completion of service assignments.
- Maintain strong customer engagement throughout project execution.
Core Service Portfolio Management
1. Onsite Supervision Services
Lead and manage supervision activities for:
- Medium Voltage (MV) and Low Voltage (LV) switchgear installation
- Power transformers
- Motor Control Centers (MCC)
- Protection and control systems
- Substation equipment
- Industrial power distribution networks
Ensure compliance with engineering standards, installation quality requirements, and project specifications.
2. Testing, Commissioning & Start-Up Services
Manage testing and commissioning activities for:
- MV/LV switchgear
- Transformers
- Protection relays
- Control systems
- Motor control systems
- Power distribution systems
- Industrial electrical installations
Ensure successful energization, functional verification, performance validation, and customer acceptance.
3. Retrofit, Upgrade & Modernization Projects
Lead projects involving:
- Switchgear retrofit and life extension
- Protection relay upgrades
- SCADA integration
- Automation enhancements
- Digital monitoring solutions
- Power system modernization
- Asset replacement and technology migration programs
Develop cost-effective upgrade strategies to improve reliability, safety, and system performance.
4. Fault Analysis, Troubleshooting & Maintenance
Manage specialist services including:
- Fault tracing and root cause analysis
- Power quality investigations
- Protection system troubleshooting
- Thermal inspections
- Condition monitoring
- Preventive maintenance
- Corrective maintenance
- Emergency breakdown response
Provide technical expertise for complex electrical and power system issues.
5. Power System Studies & Asset Optimization
Lead engineering consulting services including:
- Protection coordination studies
- Arc flash studies
- Load flow studies
- Short circuit analysis
- Relay settings calculations
- Relay calibration and testing
- Asset health assessment
- Reliability studies
- Electrical system optimization
Support customers in improving network reliability, safety, and operational performance.
Project Management Responsibilities
- Establish project execution plans and schedules.
- Monitor project milestones, deliverables, and customer commitments.
- Manage project risks and implement mitigation measures.
- Ensure projects are delivered on time, within scope, and within budget.
- Prepare project progress reports and executive updates.
- Conduct project close-out reviews and lessons learned sessions.
Quality, Health, Safety & Environment (QHSE)
- Ensure strict compliance with company and customer HSE requirements.
- Promote a strong safety culture across all field operations.
- Conduct risk assessments and ensure implementation of safe work practices.
- Ensure all personnel maintain required certifications and safety training.
- Drive continuous improvement in quality, safety, and operational standards.
Team Leadership & People Development
- Lead, mentor, and develop engineering, commissioning, and field service teams.
- Build technical competencies and succession plans within the organization.
- Establish performance objectives and KPIs for team members.
- Promote collaboration, accountability, innovation, and customer focus.
- Identify training requirements and professional development opportunities.
Financial & Operational Management
- Manage department budgets and operational costs.
- Improve service profitability through efficient resource utilization.
- Monitor project margins, productivity, and financial performance.
- Support annual business planning and growth initiatives.
- Develop strategies to expand recurring service revenue streams.
Requirements
Qualifications & Experience
Education
- Bachelor’s degree in electrical engineering.
- Professional Certifications (Preferred)
Experience
- Minimum 10-15 years of experience in electrical engineering and field services.
- At least 5 years in a leadership or managerial role.
- Extensive experience in MV/LV power distribution systems.
- Strong background in testing, commissioning, protection systems, and industrial electrical projects.
- Experience serving industrial customers such as Aramco, SABIC, SEC, Royal Commission, petrochemical plants, utilities, and infrastructure clients.
- Proven track record managing engineering and field service teams.