Summary
IHG Hotels & Resorts is hiring a Food and Beverage Attendant in Al Jubail, Saudi Arabia. The role involves serving guests, advising them on menu items, handling queries and complaints, and preparing the outlet for service. Duties also include supervising the service team, supporting staff training, controlling beverage supplies, and reducing waste. The employer seeks similar luxury hotel experience, strong interpersonal and organizational skills, and written and spoken English; salary is described only as competitive.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
Your day-to-day
- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
- Practice good customer relations and attend to customer complaints and queries satisfactorily.
- Ensure the Outlet is set-up for service and supervise for a smooth operation.
- Direct and supervise the service team to ensure that all duties are performed as per standards.
- Ensure that all employees have received adequate training to perform their duties.
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
- Ensure minimum wastage, breakage and spoilage.
- Actively use up selling techniques bye exceeding guest expectations and to increase revenue.
What We Need From You :
Ideally, you'll have some or all of the following competencies and experience we're looking for :
- Similar experience in a luxury hotel.
- A business-related degree or equivalent.
- Experience in effective learning and development methods.
- Ability to work in a fast-paced and diverse work environment.
- Strong interpersonal skills and excellent command of written and spoken English.
- Additional language is an added advantage.
- Strong organizational skills.
- Result-oriented and self-motivated along with a positive attitude.
What We Offer :
We’ll reward all your hard work with a competitive salary and benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.