Summary
Rotana Hotels is seeking a Food and Beverage Captain in Abu Dhabi. The role involves delivering food and beverage service, advising guests on the menu, handling queries and complaints, and supervising the service team and outlet setup. Responsibilities also include training colleagues, maintaining beverage stock records, reducing wastage, and using upselling techniques. A diploma is listed as the preferred degree.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
- Practice good customer relations and attend to customer complaints and queries satisfactorily
- Ensure the Outlet is set-up for service and supervise for a smooth operation
- Direct and supervise the service team to ensure that all duties are performed as per standards
- Ensure that all colleagues have received adequate training to perform their duties
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
- Ensure minimum wastage, breakage and spoilage
- Actively use up selling techniques by exceeding guest expectations and to increase revenue
Job Details
Posted Date:
2026-09-23
Job Location:
United Arab Emirates - Abu Dhabi
Department:
Food & Beverage
Preferred Candidate
Degree:
Diploma