Summary
IHG Hotels & Resorts is hiring a Food & Beverage Attendant at Holiday Inn Abu Dhabi. The role involves welcoming guests, taking orders, providing timely service, supporting upselling, and maintaining clean and safe restaurant and bar areas in line with hotel standards. Applicants should have a high school diploma or equivalent and 2–4 years of restaurant experience; hospitality education and relevant food service or alcohol awareness credentials are preferred or required as applicable. The position includes rotating shifts, including overnight, weekends, and public holidays, and offers benefits such as duty meals, health insurance, and accommodation.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
About Us
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.
Holiday Inn Abu Dhabi is looking for an efficient, passionate, and team-oriented Food & Beverage Attendant to join our dynamic team! Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests with 203 modern and stylish rooms, complemented by a diverse selection of dining, entertainment, and meeting facilities. Our hotel offers a variety of unique food and beverage experiences, from international dining at Silk Route Café to vibrant evenings at Thirty 1st Bar & Lounge, featuring stunning views of the Abu Dhabi skyline. Guests can also enjoy an authentic Arabic social experience at Hubbly Bubbly, our shisha café, or indulge in the casual dining experience at Stock Burger Co., offering premium burgers, craft brews, and a relaxed atmosphere.
What's the job?
As a Food & Beverage Attendant, you will create memorable dining experiences by delivering warm, friendly, and efficient service across our Food & Beverage outlets. You will ensure every guest receives exceptional service in line with IHG brand standards while maintaining high standards of food quality, cleanliness, and operational excellence. You will also contribute to achieving departmental goals through teamwork, product knowledge, and effective upselling.
A little taste of your day-to-day:
The duties and responsibilities will include, but are not limited to:
Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards.
Welcome guests, take food and beverage orders accurately, and ensure timely and efficient service.
Demonstrate good knowledge of menu items, beverages, and promotions to confidently assist guests and maximize upselling opportunities.
Anticipate guest needs, respond promptly to requests, and handle guest feedback professionally to ensure a memorable dining experience.
Maintain cleanliness, presentation, and readiness of the restaurant, bar, and service areas throughout the shift.
Comply with all food safety, hygiene, HACCP, and occupational health and safety standards.
Ensure the proper handling, storage, and care of food, beverages, equipment, and hotel assets.
Maintain a clean, safe, and organized work environment, reporting maintenance issues, hazards, or incidents promptly.
Support sustainability initiatives by minimizing waste and using hotel resources responsibly.
What We Need From You
The ideal candidate must meet the legal requirements to work in the UAE. The candidate should possess the required qualifications, technical skills, and experience in a similar role within an international hotel environment, including:
- High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local/ government authorities.
- Excellent knowledge of ala carte menus, wine and beverage lists, current and emerging food trends.
The candidate will have the ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. They must have the ability to work collaboratively in a team; strong attention to detail, organizational skills, and effective time management. Ability to work in a fast-paced environment and prioritize workload; High grooming standards – wear your uniform with pride and adhere to personal grooming and hygiene standards; and flexibility to work a 6 day rotating roster – overnight, weekend and public holiday shifts are all part of the job.
What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
So, join us and you’ll become part of our ever-growing global family