Summary
Ennismore is recruiting a Food & Beverage Supervisor for Rixos Bab Al Bahr in Ras Al-Khaimah, United Arab Emirates. The role supervises restaurant service, guides the team, handles guest requests and complaints, and supports sales through upselling. Duties also include coordinating with other hotel teams, managing stock and operational records, preparing schedules, and coaching staff. The posting lists a competitive salary, duty meals, vacation benefits, and medical insurance.
The posting
As published on ennismore.com. Pulled from the employer's site and shown as they wrote it.
Company Description
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided
Job Description
- Supervise the daily restaurant operations and ensure smooth, efficient service.
- Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality.
- Lead, guide, and monitor waiters/waitresses, including side duties and daily performance.
- Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
- Drive sales through upselling and identifying guests' additional needs.
- Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
- Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams.
- Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
- Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
- Conduct employee training, performance appraisals, coaching, and talent development.
- Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication.
- Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
- Perform inventory management and any other duties assigned by the Food & Beverage management team.