Summary
Hilton is hiring a Hostess for Ballarò at Conrad Dubai in Dubai, United Arab Emirates. The role includes welcoming and seating guests, managing reservations and walk-ins, presenting menus, and responding to guest questions and preferences. The hostess coordinates arrivals and special requests with the food and beverage team and keeps the welcome area ready for service. The position requires professional guest service and adherence to hygiene, health, safety, and alcohol awareness procedures.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself welcoming guests to Ballarò, where a gracious first impression sets the tone for their dining experience. As a Hostess at Ballarò, Conrad Dubai, you’ll greet each guest with warmth and poise, guide them to their table, and anticipate the small details that make their time with us feel special. With every thoughtful interaction, you’re spreading the light and warmth of hospitality by creating memorable experiences for every guest.
Responsibilities
Here’s what you’ll do during a typical day as a Hostess at Ballarò, Conrad Dubai:
- Offer a gracious welcome: Greet each guest warmly and set the tone for a memorable dining experience.
- Manage reservations and seating: Coordinate bookings, walk-ins, and table assignments while honouring guest preferences and maintaining a smooth flow of service.
- Personalise every visit: Recognise returning guests, acknowledge special occasions, and discreetly share preferences with the service team.
- Guide guests with confidence: Escort guests to their tables, present menus, and answer questions about Ballarò’s dining experience with care and professionalism.
- Keep service flowing: Communicate arrivals, waiting times, and special requests clearly with the F&B team so guests feel attended to throughout their visit.
- Maintain an elegant welcome area: Ensure the entrance, host stand, menus, and guest areas are immaculate and ready for service.
- Uphold Conrad Dubai’s standards: Follow service, hygiene, health, safety, and alcohol awareness procedures to support the well-being of guests and team members.
Qualifications
What It Takes to Make the Stay
At Hilton, our core values are the driving force behind our success and directly inform the qualities we demand in every team member. This commitment to excellence is exemplified at the Conrad Hotel Dubai, where we unwaveringly deliver superior service and unforgettable experiences for our guests.
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.