Summary
Frank Porter is hiring a Housekeeping Administrator to provide administrative and operational support to its housekeeping function in Dubai. The role maintains schedules, checklists, attendance and training records, follows up on cleaning delays and guest complaints, and coordinates replenishment of supplies and linen. Applicants should have administrative or support experience, strong organization and communication skills, and proficiency in Excel, Word and digital scheduling tools. The position is on-site; salary is described only as competitive, with no amount stated.
The posting
As published on frankporter.com. Pulled from the employer's site and shown as they wrote it.
Role Overview
As a Cleaning Admin, you’ll join our team in Dubai, working in an ONSITE environment that values your keen attention to detail and organizational skills. In this role, you will provide essential administrative and operational support to our housekeeping function, ensuring smooth day-to-day operations and the highest standards of service.
Responsibilities
- Maintain accurate cleaning schedules, checklists, attendance records, and task assignments for the housekeeping team.
- Prepare and update housekeeping documentation as required.
- Follow up on missed cleanings, delays, guest complaints, and housekeeping issues, proactively escalating urgent matters to relevant teams.
- Monitor inventory levels of cleaning supplies, linen, towels, and other housekeeping essentials, coordinating replenishments as needed.
- Assist in new team member onboarding and maintain records of training completed.
- Support the housekeeping team with administrative tasks and ad hoc requests.
Must have requirements
- Previous experience in an administrative or support role, preferably within hospitality or housekeeping.
- Excellent organizational and time management skills, with strong attention to detail.
- Ability to handle multiple tasks and work efficiently under pressure.
- Strong communication skills for effective follow-ups and issue escalation.
- Proficiency in MS Office (Excel, Word) and digital scheduling tools.
- Fluency in English (both written and verbal).
Nice to have requirements
- Experience working in a hotel or large-scale housekeeping operation.
- Knowledge of housekeeping management software or tools.
- Additional language skills relevant to Dubai’s diverse environment.
- Basic understanding of inventory control and supply chain processes.
Perks and Benefits
- Opportunity to work with a dynamic and multicultural team.
- Competitive salary and ongoing training opportunities.
- Access to staff amenities and transportation support.
- Career progression within an established company.