Summary
Hilton is hiring a Housekeeping Order Taker at Waldorf Astoria Kuwait. The role handles guest and team service requests, dispatches the appropriate service, and logs and tracks requests in work order or property management systems. It also coordinates room availability updates with Housekeeping and Property Operations and supports office duties, including paperwork, scheduling, payroll, inventory, equipment records, and guest feedback. The posting does not state salary, work arrangement, or visa conditions.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Order taker, you’re not just providing dispatch services and office support to the Housekeeping Department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
- Maintain service records: Log, track, and close service requests in the work order and/or property management system
- Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
- Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.