Summary
Accor is hiring a Housing Manager at SOFITEL JABAL OMAR MAKKAH in Makkah. The role oversees staff accommodation operations, including resident allocations, inspections, maintenance coordination, budgets, records, and resident concerns. It also supervises housing staff and ensures compliance with health, safety, fire, and environmental requirements. A relevant bachelor's degree is preferred, along with 3–5 years of housing, property, facilities, or accommodation management experience; the posting specifies Saudi nationals only.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Manage the daily operations of staff accommodation facilities.
Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records.
Ensure housing units, common areas, and facilities are clean, safe, and well maintained.
Coordinate preventive and corrective maintenance with internal teams and external contractors.
Conduct regular inspections to identify maintenance, safety, and compliance issues.
Develop and enforce housing policies, procedures, and community standards.
Address resident inquiries, complaints, and disputes in a timely and professional manner.
Monitor housing occupancy levels and prepare regular operational reports.
Manage housing budgets, monitor expenses, and control operating costs.
Ensure compliance with health, safety, fire, and environmental regulations.
Supervise housing staff, including housekeeping, maintenance, and administrative personnel.
Coordinate emergency response procedures for housing-related incidents.
Maintain accurate records of residents, inventories, inspections, maintenance, and contracts.
Liaise with vendors, contractors, and service providers to ensure quality service delivery.
Recommend improvements to housing services and resident satisfaction.
Qualifications
Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or a related field (preferred).
Minimum of 3–5 years of experience in housing, property, facilities, or accommodation management.
Experience supervising teams and managing residential or employee accommodation facilities is preferred.
Additional Information
experience is an asset
Fluency in English, additional languages are a plus