Summary
Puig is seeking an HR Business Partner for its UAE retail network, based in Dubai, with reporting to the Middle East HR Director. The role advises retail leaders and supports talent management, performance, employee relations, engagement, recruitment and the employee lifecycle, alongside regular store visits. It also covers payroll review, HR data in SuccessFactors, the retail HR budget, the Graduate Program and Emiratization compliance, with contributions to regional HR initiatives. Applicants should have HR Business Partner experience, ideally in retail, beauty or luxury, strong analytical and stakeholder skills, and fluent English; Arabic is a plus. A competitive compensation and benefits package is offered.
The posting
As published on puig.com. Pulled from the employer's site and shown as they wrote it.
The Opportunity
Reporting to the Middle East HR Director, the HR Business Partner – UAE plays a pivotal role in shaping a high-performance and engaging employee experience across our retail network.
This is a true generalist HR role with strong retail proximity — combining operational excellence with strategic impact. You will act as a trusted advisor to leaders, a visible presence in stores, and a strong ambassador of Puig’s culture and values.
While retail remains the primary focus, the role also contributes to broader HR initiatives across the region providing exposure to a wider organizational scope.
If you are passionate about retail, believe in being close to the field, and gain energy from store visits, engaging conversations and translating business realities into impactful people solutions, this role is for you.
What you'll get to do
Partnering & Talent Management
- Partner closely with retail leaders to align people priorities with business strategy
- Act as a trusted advisor on organizational design, team structure, performance, engagement, and change management.
- Drive the full retail performance management cycle, enabling meaningful feedback conversations and development planning.
- Lead the annual talent review process for retail teams, building succession pipelines and identifying high-potential talent.
- Attract, develop, and retain top retail talent, ensuring strong workforce planning and proactive hiring strategies.
- Support recruitment at all levels, including career fairs and assessment centers ensuring a high-quality candidate experience.
- Maintain strong field presence through regular store visits to stay close to teams and understand operational realities.
Employee Lifecycle & HR Operations
- Oversee the full employee lifecycle, from onboarding to exit partnering with HR Operations team to ensure seamless execution
- Manage pre-boarding, onboarding, probation follow-up, exit processes and ensure accurate documentation
- Oversee and manage employee relations matters in partnership with the local HR Operations team, coaching managers on performance, absence management, and disciplinary processes while ensuring compliance, fairness and sound judgment
- Ensure completion of mandatory corporate trainings and policy adherence.
Culture and Engagement
- Act as a strong ambassador of Puig culture and values across the retail network.
- Co-design and implement engagement initiatives aligned with employee feedback and business priorities.
- Champion well-being, diversity, equity and inclusion across every stage of the employee journey.
- Drive recognition programs that celebrate performance, key milestones reinforcing a culture of appreciation and belonging.
- Leverage employee feedback and engagement insights to build action plans that strengthen retention and team effectiveness.
- Promote internal communication platforms to foster connection, transparency and create a sense of community.
- Drive employer branding and people storytelling initiatives, including LinkedIn campaigns and internal communications, to strengthen Puig’s positioning as an employer of choice.
Reward & Budget
- Drive the annual salary review process and oversee retail commission scheme effectiveness.
- Support market benchmarking to ensure competitive retail compensation and benefits.
- Ensure data integrity within SuccessFactors, maintaining accurate employee master data to support payroll, reporting and decision-making.
- Monitor and manage the retail HR budget, partnering closely with Finance & Payroll on reporting and forecasting.
- Review and validate monthly payroll, ensuring all employee changes are accurately captured prior to final HR approval.
Broader HR & Regional Contribution
- Design and manage the full Graduate Program lifecycle, ensuring a strong candidate experience, structured development journey and clear pathways into permanent roles where available.
- Support recruitment and onboarding for selected head office roles (below Director level).
- Manage the Emiratization program and ensure compliance with UAE national hiring requirements.
- Contribute to regional HR projects and initiatives that elevate the overall employee experience across markets.
- Provide HR operational support to head office populations as required, while maintaining primary focus on retail
We'd love to meet you if you have
- Proven experience as an HR Business Partner, ideally within retail, beauty, luxury or fast-paced environments.
- A genuine passion for retail and a strong belief in Retail HR as a strategic, long-term focus.
- High operational rigor with excellent attention to detail.
- Strong analytical capability and confidence working with HR systems and Excel.
- Ability to balance strategic thinking with hands-on execution.
- Strong influencing, coaching and stakeholder management skills.
- A collaborative, solutions-oriented and positive mindset.
- Fluent in English (Arabic is a plus).
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package