HR Operations Executive

Performs a variety of Human Resources Personnel-Related duties. Oversees the Human Resources Management Information System (HRMIS), Workforce Scheduler, Records Management and pre-payroll processes and provides advice and assistance on those functions to other members of the HR team while working closely with the Assistant HR Director for Operations for guidance and support.

Responsibilities

Policy Compliance & Process Integrity:

• Develops, updates, implements, and communicates personnel policies and procedures in alignment with HR best practices, labour laws, and organisational standards.
• Ensures that all personnel actions comply with American Hospital Dubai's policies and procedures.
• Acts as the primary liaison between the HR Operations team and the IT Department for system enhancements and technical issue resolution.
• Conducts testing of HR system solutions before the deployment of new processes or enhancements.

Workforce Scheduling & Attendance Management:

• Oversees the Workforce Scheduler, ensuring accurate rostering, timely approval of overtime and on-call shifts, and compliance with scheduling policies.
• Reviews the Workforce Scheduler system to validate monthly working hours, including overtime calculations and deduction adjustments.
• Manages the Biometric Time & Attendance System, ensuring the accuracy and integrity of attendance records.

HR Information System (Oracle iFusion) Management:

• Prepares and processes daily updates in the Oracle (iFusion) system for payroll-related activities, including new hires, staff transfers, title changes, departmental and position creation, and personal data updates.
• Generates monthly joiner reports and maintains accurate records of contingent workers in the Oracle system.
• Oversees the monitoring and administration of the Leave Management System in iFusion.
• Gathers and prepares all payroll data for monthly payroll reconciliation reports, ensuring accuracy and timely submission.

Employee Documentation & Compensation Support:

• Prepares employment contracts for new hires, contract addenda, extensions, and renewals.
• Reviews and processes salary advance requests submitted by employees.
• Coordinates bank account setup for new staff and ensures bank account details are accurately registered in the system.

Reporting & Analytics:

• Prepares and updates monthly HR and KPI (Leave) reports using ad hoc reporting tools and statistical data analysis.

Employee Orientation & Training:

• Delivers orientation sessions to Managers, Timekeepers, and Staff on the proper use of the Workforce Scheduler (WFS) system.

Administrative Support:

• Ensures accurate recording, registration, and filing of all HR documents and correspondence.
• Maintains the organisation and neatness of personnel files and filing cabinets.
• Performs other job-related duties as assigned by the Assistant HR Director.

Qualifications

• Bachelor’s Degree in Business Administration, Human Resources, Healthcare Administration, or a related discipline.

PROFESSIONAL EXPERIENCE:

• Minimum of four (4) years of experience in a similar role, ideally within the healthcare industry..
• Knowledge of Human Resources Management Systems (HRMS) and Oracle applications.
• Knowledge of Human Resources Department policies and procedures.
• Knowledge of basic UAE Labour Law and its application in day-to-day HR operations.
• Skill in using Oracle systems for various Human Resources functions.
• Skill in preparing, reviewing, and maintaining HR documentation and reports with a high degree of accuracy.
• Ability to manage payroll-related data and prepare comprehensive payroll reconciliation reports.
• Ability to oversee workforce scheduling systems, ensuring compliance with policies and labour regulations.
• Ability to communicate effectively with internal departments, managers, and employees regarding HR processes and system usage.
• Ability to handle sensitive information with confidentiality and professionalism.