Summary
webook.com is a Saudi event ticketing and experience booking platform. The Human Resources Manager will lead day-to-day HR delivery and partner with business leaders on workforce planning, organizational development, talent management, employee engagement, and HR operations. The role also oversees employee relations, HR policies and systems, government relations services, and compliance with Saudi Labor Law and other applicable regulations. Applicants need a relevant bachelor's degree, at least 7 years of experience in performance management, organizational development, and talent management, and excellent English; C-KPI certification is preferred.
The posting
As published on webook.com. Pulled from the employer's site and shown as they wrote it.
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview:
At webook.com, we're building more than a team we're building an organization that can scale. We're looking for an experienced HR Manager to partner with leaders across the business and drive both strategic people initiatives and operational excellence.
Reporting to the HR Director, you'll play a key role in shaping our people strategy across organizational development, HR business partnering, talent management, employee engagement, learning and development, and HR operations. This is an opportunity to make a meaningful impact in a fast-growing, technology-driven environment.
Key Responsibilities
- Lead the day-to-day HR function, ensuring efficient and consistent delivery of HR services across the full employee lifecycle.
- Partner with business leaders to provide HR guidance, align workforce plans with business objectives, and support organizational growth.
- Drive organizational development initiatives, including organizational design, workforce planning, job architecture, succession planning, competency frameworks, and career development.
- Lead the execution and continuous improvement of performance management, talent management, learning and development, employee engagement, and capability-building programs.
- Manage and enhance HR operations, policies, processes, systems, and governance to improve efficiency, compliance, and employee experience.
- Support HR operations across the company's global workforce, ensuring alignment with local employment laws and the organization's HR framework.
- Ensure compliance with Saudi Labor Law and support compliance with employment regulations across all operating jurisdictions.
- Support the HR Director in executing the organization's HR strategy, annual people plan, and key HR initiatives.
- Develop, implement, and maintain HR policies, procedures, and governance practices in collaboration with the HR Director.
- Monitor workforce metrics, HR KPIs, and organizational trends, providing insights and recommendations to support business decisions.
- Support workforce planning, organizational change, restructuring, and business transformation initiatives.
- Lead, coach, and develop the HR team, fostering a high-performance, collaborative, and service-oriented culture.
- Oversee employee relations matters, providing guidance to managers while escalating complex or high-risk cases when required.
- Partner with Talent Acquisition and business stakeholders to support hiring, onboarding, internal mobility, retention, and talent development initiatives.
- Drive HR process automation, standardization, and continuous improvement to enhance operational excellence.
- Collaborate with Finance, Legal, IT, and other functions to deliver cross-functional people initiatives and organizational priorities.
- Oversee Government Relations services, including employment-related government transactions, work permits, visas, residency matters, localization requirements, regulatory compliance, and government HR platforms.
- Prepare HR reports, dashboards, and management updates, proactively identifying operational, people, and compliance risks while supporting the HR Director on strategic projects and delegated responsibilities.
Requirements
- Bachelors degree in Human Resources, Business Administration, or a related field.
- 7+ years of experience in Performance Management , Organization Development, and Talent Management
- Hands-on expertise in designing performance systems, job architecture, competencies, and career frameworks
- Proven ability to influence senior stakeholders and drive change
- Strong analytical, structuring, and problem-solving skills
- Excellent communication and interpersonal skills.
- Excellent English skills
- Excellent organizational and time management skills with the ability to manage multiple tasks and priorities effectively.
- Certified KPI Professional (C-KPI) certification is highly preferred
- OD or Talent Management certifications (CIPD, SHRM, etc.) is a plus
- Experience in tech, digital, or services-based organizations is a plus