Income Auditor

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

JOB OVERVIEW

The Income Auditor is responsible for reviewing, verifying, and reconciling all revenue transactions to ensure accuracy and completeness of financial records. The role ensures that all income from operations is correctly recorded, properly supported, and compliant with company policies and accounting standards. It also helps identify discrepancies, prevent revenue loss, and support accurate financial reporting.

DUTIES AND RESPONSIBILITIES

• Audit and verify daily revenue reports from all operational outlets

• Reconcile system-generated revenue with actual cash, credit card, and other payments

• Review and check all billing, postings, and corrections for accuracy

• Ensure proper recording of room revenue, food and beverage sales, and other income sources

• Investigate and resolve revenue discrepancies and variances

• Check cashier reports, settlement records, and cash handling procedures

• Verify voids, discounts, rebates, and complimentary postings for authorization

• Prepare daily income audit reports and summaries for management

• Ensure compliance with internal controls, policies, and accounting standards

• Reconcile credit card transactions with bank settlements

• Review night audit reports and correct any posting errors

• Support month-end closing and financial reporting processes

• Maintain proper documentation and audit trails for all revenue transactions

• Coordinate with front office, food & beverage, and finance teams regarding revenue issues

• Identify risks of revenue leakage and recommend corrective actions

• Assist internal and external auditors during audits

• Ensure confidentiality and accuracy of all financial data related to income records

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field

• Diploma in Accounting or Hospitality Management is an advantage

• 2–4+ years of experience in auditing, accounting, or hotel finance (preferably in hospitality)

• Strong understanding of revenue accounting and internal control procedures

• Knowledge of hotel systems such as POS, PMS, and financial reporting tools

• Familiarity with accounting systems such as SAP, Oracle NetSuite, or similar platforms

• Proficiency in Microsoft Excel for reconciliation and reporting

Additional Information

SKILLS

• Strong attention to detail and high level of accuracy

• Analytical and problem-solving skills

• Revenue auditing and reconciliation skills

• Good understanding of cash handling and credit card settlement processes

• Ability to identify discrepancies and financial irregularities

• Strong organizational and time management skills

• Ability to work with large volumes of financial data

• Effective communication and coordination skills

• Knowledge of internal controls and compliance standards

• Ability to work independently and meet strict deadlines

• Integrity and confidentiality in handling financial information

• Team collaboration with finance and operational departments