IT Business Solutions Officer

GENERAL INFORMATION

Job Title: IT Business Solutions Officer

Department: Information Technology

Section: IT Business Solutions

REPORTING AND INTERACTION LINES

Reports to:

• IT Business Solutions Manager

Supervises:

• NA

JOB DESCRIPTION

ROLE PURPOSE

The role holder is responsible to carry out the daily routine work of deploying and governing the Enterprise Architecture for SGS, provide support in IT enterprise architecture design, undertake the necessary changes/improvements to enable efficient delivery of critical business processes.

ROLES & RESPONSIBILITIES

Operational

1. Provide support in Plan roadmaps and migration strategies for application, information, and technology architecture in order to meet business demands and growth.
2. Assist in the required analysis to define the architecture roadmap with the goal of reducing costs and improving time to market for IT services
3. Ensure the compliance of solution architectures with the master IT enterprise architecture.
4. Undertake the development and review of proposals of SGS projects for external customers.
5. Undertake cost-benefit analysis for adopting new technologies and alignment with technology strategies.
6. Assist in development of IT technical standards documentation to ensure technology compliance.
7. Define and maintain data, application, and technology architecture.
8. Liaise with relevant departments to ensure integration and harmony of the architecture.
9. Undertake the maintenance and continuous update of application blueprint in order to ensure overall application architecture visibility.
10. Keep abreast with industry related technologies and trends and guides the technology roadmap development in line with SGS’s Business requirements.
11. Ensure leveraging the knowledge resources in SGS to provide technical recommendations and trends to other stakeholders within IT Function.
12. Contributes in performing design reviews in order to ensure that all IT applications are inter-operable, manageable and adaptable.
13. Assess any possible redundancy of IT application functionalities within the application architecture in order to minimize costs.
14. Contributes in planning for future application architecture is properly identified and complies with leading frameworks and standards.
15. Ensure data architecture is implemented effectively and all architectural and technical standards are adhered to.
16. Development of optimized solutions and proposes domain specific remedial solutions to existing data inconsistencies and lack of integrity in order to optimize data storage and reduce costs.

JOB REQUIREMENTS

QUALIFICATIONS

Minimum Education Required

• Minimum of a bachelor’s degree in a relevant field is required e.g., Computer Science or Management Information Systems

Professional Certifications Required

• Not Applicable

EXPERIENCE

Years of experience

• 0 – 2 years in relevant field or similar job.

COMPETENCIES

Core Competencies

1

Customer Centric: Building strong customer relationships and delivering customer-centric solutions

2

Takes Initiative: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

3

Accountable: Holding self and others accountable to meet commitments

4

Collaborative: Building partnerships and working collaboratively with others to meet shared objectives

5

Communicative: Developing and delivering effective communications that convey a clear understanding of the unique needs of different audiences

6

Trustworthy: Gaining the confidence and trust of others through honesty, integrity, and authenticity

VP Human Resources

Date:

Signature:

Notes: The Job Description is not intended to be all-inclusive. The employee may perform other related responsibilities to meet the ongoing organizational needs.

HR may initiate a review exercise of all Job Descriptions as needed to ensure their validity across the organisation.