Summary
Amazon is seeking a Logistics Supervisor for its transportation network in Dubai. The role oversees daily delivery-station operations, safety, workflows and performance metrics, and supervises logistics assistants, coordinators and delivery associates. Responsibilities include coordinating with delivery service providers, coaching and training staff, supporting recruitment and reporting site performance. Applicants should have warehouse and logistics experience, experience with planning and process improvement, and a bachelor's degree or equivalent; the role involves physical activity, shift flexibility and overtime when needed.
The posting
As published on amazon.com. Pulled from the employer's site and shown as they wrote it.
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.
Your responsibilities:
First and foremost, support the overall, daily management of operational duties.
You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
You will be expected to interview candidates for associate roles.
You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow-up on and resolve any process-related issues as and when required, the role will include physical activities such as pushing carts with up to 100 pound of weight, and lifting packages with up to 15 kg of weight.
You are expected to be flexible to work in different shifts and to do overtime when needed.
Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.
- Experience in warehouse operations
- Experience in logistics
- Experience with planning, performance metrics, and process improvement
- Bachelor's degree or equivalent in a related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.