Summary
AD Ports Group is seeking a Manager, Quality & Excellence in Abu Dhabi. The role develops quality and business excellence frameworks, leads cross-functional improvement initiatives, monitors KPIs, and supports QMS implementation and compliance with international standards. Responsibilities also include process reviews, internal audits, root-cause analysis, maintaining governance documentation, and reporting insights to senior management. Applicants should have a relevant bachelor's degree and at least 7 years of experience; quality or operational excellence certifications are preferred, with Lean Six Sigma, EFQM, or ISO Lead Auditor certifications highly desirable. Strong English is required, and Arabic is an advantage.
The posting
As published on adportsgroup.com. Pulled from the employer's site and shown as they wrote it.
The Manager - Quality & Excellence will play a pivotal role in strengthening governance, enhancing performance, and embedding a culture of continuous improvement. This role involves developing and implementing quality frameworks, leading cross-functional improvement initiatives, and establishing key performance indicators. The successful candidate will drive organizational excellence, support senior management with quality insights, and ensure compliance with international standards.
Responsibilities
- Develop and enhance quality management and business excellence frameworks.
- Lead continuous improvement initiatives and process optimization across functions.
- Establish and monitor quality KPIs, performance indicators, and improvement metrics.
- Conduct process reviews, quality assessments, and internal audits to identify gaps.
- Identify process inefficiencies and recommend practical solutions.
- Standardize and maintain SOPs, policies, and governance documentation.
- Support the implementation and effectiveness of Quality Management Systems (QMS).
- Lead root-cause analysis and corrective action initiatives.
- Facilitate cross-functional improvement programs and ensure sustained actions.
- Prepare quality and business excellence reports for senior management.
Qualifications
- Bachelor's degree in Business Administration, Engineering, or Quality Management.
- Relevant professional certification in quality or operational excellence is preferred.
- Lean Six Sigma, EFQM, or ISO Lead Auditor certifications are highly desirable.
- Strong professional proficiency in English, with Arabic as an advantage.
- Minimum 7 years of experience in quality, business excellence, or process management.
- Experience leading cross-functional improvement initiatives is an asset.
- Strong knowledge of Quality Management Systems and process improvement methodologies.
- Practical experience with Lean, Six Sigma, or similar frameworks.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to translate process findings into practical improvement actions.