Summary
Julphar is seeking a Medical Representative to promote its products and services to healthcare providers and other stakeholders in Kuwait. The role manages an assigned territory, develops customer relationships, implements sales and marketing plans, meets targets, and maintains customer and CRM reports. It also involves presenting clinical information, monitoring competitors, and identifying new business opportunities. A bachelor's degree in Pharmacy or Science and 2–4 years of pharmaceutical industry experience are required; an MBA is an advantage.
The posting
As published on julphar.net. Pulled from the employer's site and shown as they wrote it.
Position Summary
The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.
The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation
The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.
Key Responsibilities:
Key Result Areas
- Meets or exceeds sales targets within agreed budgets and timeline
- Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders
- Implementation of Company’s sale and marketing plan in the assigned territory.
- Implements territory coverage plan (No. of sales call & Visit frequency)
- Delivers customer-centric activities in coordination with Line Manager
- Maintains records system; daily reports, customer profile & marketing feedback reports.
- Plans work schedules and weekly and monthly timetables.
- Submits daily & monthly report and CRM reports as per country reporting system.
- Participate and contribute in all company meetings & present the Territory snapshot
- Drives increased revenue and profit to achieve the Company’s ambitious growth.
- Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.
Territory Development & Strategy Implementation
- Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager
- Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
- Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
- Stays informed about the important activities of health services in a particular area.
- Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
- Responsible for ongoing prospecting for new business opportunities.
Core Competency
- In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
- Having strong learning agility to accept , implement new learnings and new changes in the market
- Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
- Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
- Should be calm and composed to work in complex and ambiguous situations
- You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.
Qualifications,
Key Experiences / Functional Knowledge Requirements:
- 4 years Bachelor's degree in Pharmacy / Science is mandatory
- Master’s Degree in Business Administration is highly an advantage.
- Minimum 2-4 years of experience in the Pharmaceutical industry
- Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
- Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc
- Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO