Summary
FMM is seeking an Operational Team Leader for its Soft Services operation in Qatar. The role involves supervising custodial staff, maintaining cleanliness standards, inspecting public and back-of-house areas, and helping develop cleaning schedules. The team leader will train and guide a team of 30–50 cleaning operatives and needs advanced knowledge of floor care, cleaning chemicals, and equipment. A relevant diploma or associate degree and at least two years in a team-leading or supervisory role are required; BICSc, FIGR, or ISSA credentials are preferred.
The posting
As published on fmm.qa. Pulled from the employer's site and shown as they wrote it.
Main Purpose
An Operational Team Leader will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
- Supervise and coordinate the activities of custodial staff to ensure the highest standards of cleanliness and client satisfaction.
- Train, mentor, and motivate custodial team members, guiding proper cleaning techniques and safety procedures.
- Inspect public areas, and back-of-house areas regularly to ensure compliance with cleanliness standards and address any deficiencies promptly.
- Assist in the development and implementation of cleaning schedules.
- Ability to lead a team of 30-50 cleaning operatives.
- Advanced technical knowledge (strip & seal of floors, floor restoration, advanced chemical knowledge, knowledge of different types of cleaning equipment and machines)
Qualification
- Diploma or Associate Degree or equivalent in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance
- Previous experience in Housekeeping or Cleaning in Facilities Management or related field, with at least 2 years in a team leading / supervisory role
- BICSc / FIGR / ISSA (preferred)