Summary
Zahid Group is hiring an Operations Supervisor in Jeddah to oversee daily activities in an assigned operational area and ensure efficient workflows and adherence to procedures. The role includes supervising and training staff, assigning tasks, tracking performance, resolving issues, and preparing operational reports. Candidates should have 3–5 years of operational experience, including 1–2 years in a supervisory or lead role, and proficiency in Arabic and English. A high school diploma is required; relevant vocational training or a bachelor's degree is preferred.
The posting
As published on zahid.com. Pulled from the employer's site and shown as they wrote it.
Job Summary
- To supervise daily operational activities within a specific area (e.g., transportation, warehouse, logistics), ensuring efficient workflow, adherence to procedures, and achievement of performance targets.
Key Accountabilities
- Supervise Daily Operations: Oversee day-to-day operations within the assigned area, ensuring smooth workflow and efficient use of resources.
- Team Management: Supervise, train, and motivate a team of operational staff (e.g., drivers, warehouse workers, logistics coordinators).
- Workflow Management: Assign tasks, monitor progress, and ensure timely completion of work.
- Performance Monitoring: Track key performance indicators (KPIs) and report on operational performance.
- Problem Solving: Identify and resolve operational issues and escalate complex problems to management.
- Procedure Adherence: Ensure adherence to company policies, procedures, and safety regulations.
- Inventory Control (if applicable): Monitor inventory levels, ensure accurate stock management, and conduct regular stock checks.
- Scheduling (if applicable): Create and manage schedules for staff, equipment, and deliveries.
- Reporting: Prepare regular reports on operational activities and performance.
- Communication: Maintain effective communication with other departments and external stakeholders.
Knowledge, Skills and Aptitude
- Educational Qualifications and Certifications: High school diploma or equivalent required; vocational training or certification in logistics, transportation, or a related field is preferred. A Bachelor's degree in Business Administration, Logistics, or Supply Chain Management is a plus.
- Knowledge:Basic understanding of logistics, transportation, or warehouse operations (depending on the specific area of supervision). Knowledge of relevant safety regulations and procedures. Familiarity with performance metrics and reporting.
- Technical Skills:Proficient in basic computer skills (Microsoft Office Suite). Experience with warehouse management systems (WMS), transportation management systems (TMS), or other relevant software is a plus. Strong organizational and time-management skills. Good communication and interpersonal skills.
- Language Skills: Arabic and English are essential.
- Experience: Minimum of 3-5 years of experience in an operational role, with at least 1-2 years in a supervisory or lead role.
Key Interactions
- Key Internal Contacts:
- Operational Staff - Operations Manager/Department Manager - Other Departments (e.g., Customer Service, Sales)
- Purpose of Interaction: Operational coordination, task management, performance reporting, and issue resolution.
- Key External Contacts:
- Vendors/Suppliers (if applicable) - Customers - Carriers/Drivers
- Purpose of Interaction: Operational coordination and service delivery.
- Direct Reports: Operational staff (e.g., drivers, warehouse workers, logistics coordinators, depending on the area of supervision).