Summary
SEHA is hiring a Patient Access Representative in Abu Dhabi to support hospital admissions, registration and patient services. Duties include opening patient files, preparing admission documents and bills, processing receipts and inpatient claims, and answering calls. The role also involves cashiering and coordinating with other departments. Applicants need a relevant diploma, 0–2 years of experience, Arabic and English proficiency, and computer skills; experience in a large healthcare facility and a relevant bachelor's degree are desired.
The posting
As published on seha.ae. Pulled from the employer's site and shown as they wrote it.
- Providing quality service to all hospital customers
- Processing manual receipts for customers, when the billing system is not working
- Receiving patients who are transferred from clinics or emergency section
- Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
- Opening new files for patients, and making admission for them after updating his/her information in the system
- Filling inpatient claims
- Performing receptionist tasks, as answering incoming telephone calls to the section
- Preparing bills for all inpatient patients
- Following up with patients who were admitted to the ward without health insurance
- Working as a cashier in the poly clinics, x-ray and emergency unit
- Participating in cross-functional teams and committees as appropriate
- Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients
Responsibilities
- Providing quality service to all hospital customers
- Processing manual receipts for customers, when the billing system is not working
- Receiving patients who are transferred from clinics or emergency section
- Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
- Opening new files for patients, and making admission for them after updating his/her information in the system
- Filling inpatient claims
- Performing receptionist tasks, as answering incoming t elephone calls to the section
- Preparing bills for all inpatient patients
- Following up with patients who were admitted to the ward without health insurance
- Working as a cashier in the poly clinics, x-ray and emergency unit
- Participating in cross-functional teams and committees as appropriate
- Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients
Qualifications
Required:
- Diploma in relevant field
- 0 - 2 years of experience
- Proficiency in Arabic Language
- Proficiency in English language
- MS Office and computer proficiency
Desired:
- Bachelor's degree or equivalent in any relevant field
- Experience in a large healthcare facility