Summary
Yokogawa is hiring a Pharmaceutical Subject Matter Expert to support digital transformation and operational excellence initiatives, with a focus on KSA and projects across the Middle East. The role advises on pharmaceutical projects, analyzes customer needs, proposes technical solutions, and supports sales and project delivery involving DCS, SCADA, PLC, LIMS, and QMS. It also includes customer relationship management, internal training, and preparing materials for customer and project meetings. Yokogawa prefers 12–15 years of sales and engineering experience, pharmaceutical systems expertise, and fluency in English; Arabic is an advantage.
The posting
As published on yokogawa.com. Pulled from the employer's site and shown as they wrote it.
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose:
- To create specialized industrial knowledge and skillset capability to help Yokogawa solve complex problems and to streamline specific industry needs on its digital transformation journey.
- To focus on creating value for our clients by conducting communication and collaboration across business units and regions.
- SMEs are to be based at YKSA to support Yokogawa business drives in becoming a trusted partner for Digital Transformation and Operational Excellence through the Smart Manufacturing and IA2IA program.
- SMEs has accumulated great knowledge and understand our customers’ operations, workflows and help companies to uncover specific industrial business and operational issues.
Key Responsibilities & Accountabilities:
- Act as a strategic advisor and technical lead for pharma-related projects across Middle East Countries with focus on KSA markets.
- Bridge communication between customers, integrators, and internal teams for efficient execution of automation and digital system projects (DCS, SCADA, PLC, LIMS, QMS).
- Maintain and leverage a strong network of pharma industry contacts in Brazil, acting as a liaison with key stakeholders and decision-makers
- Market Understanding and Tailored Solutions: Gain in-depth knowledge of the pharmaceutical industry trends and provide tailored solutions for Yokogawa's products and services.
- Customer Requirement Analysis and Solution Proposals: Identify and analyze customer needs within the pharmaceutical sector and propose effective technical solutions.
- Effective Promotion and Sales: Promote Yokogawa's offerings effectively within the pharmaceutical industry, communicating value propositions to increase sales. Support pre-sales and post-sales activities with pharmaceutical clients.
- Technical Consulting and Support: Provide technical consultation to address industry-specific challenges and deliver optimal solutions to customers.
- Relationship Management and Reporting: Maintain strong customer relationships, collaborate with internal teams, and report activities to senior management for strategic decision-making.
- Internal training: Supports in-house employees in improving their understanding of processes that enable efficient conversations with customers and explains how to lead the meetings.
- Prepare & Deliver documents and materials on company products/services (for example reports, presentations, information packages) for meetings with customers, EPC’s & End users.
- Develop, discover and execute to some extent Life Business Projects under smart cities when required depending on the size of Project and the requirements.
Qualification and Experience:
- Minimum 12-15 years Sales & Engineering experience is preferable.
- Proven track record in Level 2 or Level 3 system projects for pharma environments.
- Supervisory experience with DCS, SCADA, PLC, LIMS, QMS implementations and validation, handling timeline
- Understanding of Products and Processes: Deep understanding of pharmaceutical manufacturing processes.
- Market Analysis Skills: Ability to analyze competition and conduct market research.
- Technical Communication: Ability to clearly communicate technical information.
- Interest in Emerging Technologies: Interest in staying updated with trends and emerging technologies in the pharmaceutical market.
- Customer-Centric Approach: Ability to approach problem-solving from a customer-centric perspective.
- Identification of Common Industry Issues and Proposal of Alternatives: Ability to identify common industry issues and propose alternative solutions
- Candidate must be from a competitor in pharma technology or consulting or system integrator with pharma focus
- English fluency (Written and verbal). Arabic Language is a plus
Competencies:
- Candidates bring deep domain expertise in pharmaceutical systems, regulatory compliance, and project delivery especially in automation, validation, and digital systems across Level 2 and Level 3 layers (SCADA, PLC, DCS, LIMS, QMS).
- Solid understanding of global and local regulatory requirements.
- Technical expertise and market understanding
- Experience and understanding with cGMP are preferable
Skills:
- Problem-solving and innovative thinking
- Effective communication and persuasion
- Customer-centric approach and market experience
- Teamwork and planning/organizational skills
- Business English Skill
- Organization Management Experiences
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
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