Summary
OliOli is a contemporary children's museum in Dubai with interactive galleries and hands-on exhibits. The Play Facilitator welcomes visitors, explains the exhibits and programs, supports visitor engagement, and helps maintain a safe and positive experience for children and families. The role also includes following daily opening and closing procedures, sharing visitor feedback, and assisting during incidents or emergencies. It is part-time; candidates must have their own visa and be available on weekends and public holidays.
The posting
As published on olioli.ae. Pulled from the employer's site and shown as they wrote it.
Position: Play Facilitator - Part Time
Location: Dubai, UAE
Executive Summary
Join an amazing group of people at OliOli® and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.
OliOli® (means joy in the Hawaiian language) is a multiple award-winning contemporary childrens museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli® entails 8 interactive galleries comprising over 45 hands-on exhibits.
The awesome team at OliOli® comes from over 10 countries including United States, Scotland, Switzerland, Colombia, India, Philippines, South Africa, Saudi Arabia, Pakistan, Latvia, and Jordan. Find out more information about OliOli® @ www.olioli.ae or www.instagram.com/olioliuae.
The Play Facilitator will be responsible for fulfilling OliOli®s vision of creating awesome experiences and memories for children. Interns act as OliOli®s brand ambassadors, with the primary objective of engaging with all visitors in an empathetic, thoughtful, and joyful manner. This will be a part-time role.
KEY DUTIES & RESPONSIBILITIES
Visitors Experience and Service
- Be an ambassador for the OliOli® brand; ensure that every visitors experience at OliOli® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach
- Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and program.
- Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction
- Comfortably facilitate and manage exhibits spaces and components
- Collect and communicate visitors feedback and suggestions
- Follow and perform the daily opening/closing protocols and procedures.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job
Exhibits area / Education
- Have an honest and comprehensive understanding of OliOli®s philosophy and developmental, pedagogical, and other learning objectives
- Understand and stay current with the exhibit and program initiatives
- Participate in training programs designed to enhance interaction with visitors in the OliOli® manner
- Provide a safe environment for all of the guests at OliOli®, especially the children.
- Communicate any safety issues regarding exhibits components and Adhere to all policies and procedures of OliOli®
- Assist visitors in case of an incident or an emergency
QUALIFICATIONS
- Ability to work on weekends and public holidays as it's our busiest time!
- Uniform/dress code is required
- Candidates should possess their own visa
- Excellent grasp of the English language. Arabic is a plus
- Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous