Product Integration Specialist

At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design.

Product Development & Design plays a key role in shaping the onboard passenger experience across Qatar Airways. The team drives product innovation, digital enablement and customer-focused enhancements that support the airline’s ambition to deliver exceptional experiences across its fleet.

If you are passionate about innovation and design, this is your chance to make a lasting impact in the aviation industry.

Join our Product Development and Design Team that transforms ideas into reality and shapes the future of airline experiences!

About the Role

As a Product Integration Specialist in the Inflight Entertainment & Connectivity and Connected Cabin team, you will oversee the planning, technical coordination, and implementation of intricate digital product, platforms, and vendor integrations. Your role will involve connecting technical, product, and operations teams to guarantee the timely and high-quality delivery of advanced digital cabin experiences that meet specifications.

Specific Responsibilities:

Integration, Planning & Coordination

• End-to-End Execution: Manage the entire integration lifecycle across IFEC platforms, ensuring compliance with technical specifications, business needs, and delivery deadlines.

• Requirements Mapping: Convert business and product requirements into straightforward integration plans, task packages, and interface definitions.

• Cross-Functional Alignment: Collaborate with Product, Engineering, Cyber Security, Operations, and external vendors to ensure technical coherence.

• Technical Validation: Work with both internal technical teams and third-party vendors to confirm interface specifications, API configurations, and technical dependencies.

Delivery Tracking, Governance & Risk

• Progress & Milestone Tracking: Keep an eye on technical dependencies and integration timelines to ensure timely delivery across active projects.

• Risk & Issue Management: Identify, document, and monitor delivery risks, software issues, and technical obstacles proactively.

• Escalation Support: Distill complex technical challenges into clear, actionable summaries for leadership to facilitate decision-making.

• Artifact Maintenance: Maintain comprehensive integration documentation, system dependency maps, and readiness checklists.

Testing and Release Support

• Support system integration testing, user acceptance testing, defect triage, and release readiness activities by coordinating inputs, tracking outcomes, and following up on remediation actions
• Help ensure that implementation activities are carried out in line with change governance, release controls, and service continuity requirements as defined by the product owners and broader governance frameworks
• Assist with cutover, go-live, hyper care, and transition-to-support activities to ensure integrated solutions are deployed and stabilized smoothly

Continuous Improvement

• Capture post-implementation observations, lessons learned, and service performance insights to support continuous improvement in integration delivery

• Contribute to team knowledge by maintaining up-to-date records, sharing delivery insights, and identifying opportunities to improve integration coordination processes

  Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.