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  5. Project Specialist, Patient Experience

Project Specialist, Patient Experience

  • Sheikh Shakhbout Medical City (SSMC)
  • Abu Dhabi, United Arab Emirates
  • Posted 18 Oct
  • Verified source
Job type
—
Work mode
—
Seniority
Mid level
Salary
Not stated

Summary

Sheikh Shakhbout Medical City (SSMC) is seeking a Project Specialist to coordinate initiatives across patient experience, executive services, support services, CSR, and strategic projects in Abu Dhabi. The role supports the CPEO with scheduling, correspondence, presentations, action-item follow-up, project updates, and stakeholder coordination. Applicants need a bachelor’s degree and 2–3 years of relevant experience in a healthcare facility; experience supporting VIPs or executives in the GCC is desired.

The posting

As published on ssmc.ae. Pulled from the employer's site and shown as they wrote it.

Supporting high-impact initiatives across patient experience, executive services, support services, CSR, and strategic projects. You’ll serve as the central point of coordination, ensuring seamless execution, timely follow-ups, and professional communication across multiple stakeholders. The ideal candidate combines discretion and drive, with strong time management, interpersonal flair, and creative presentation skills. If you thrive in a fast-paced, purpose-driven environment, this is your opportunity to make a meaningful impact.

Responsibilities

1. Executive Support & Coordination
• Provide high-level administrative support to the CPEO, including scheduling meetings, managing calendars, travel arrangements, and meeting preparation.
• Draft, review, and manage correspondence, reports, and presentations for internal and external stakeholders.
• Track and follow up on action items from meetings and ensure timely execution.
2. Project & Stakeholder Coordination
• Support the execution of strategic projects, including CSR initiatives, VIP and international patient services, and special assignments from the CEO’s office and Pure Health Corporate.
• Coordinate with internal departments, corporate headquarters, and external stakeholders to ensure smooth flow of communication and alignment on priorities.
• Assist in preparing status updates, project summaries, and presentations for executive reviews.
3. Data & Presentation Management
• Compile data, prepare visually appealing and impactful PowerPoint presentations, and create reports to support key meetings and decision-making.
• Assist in the design and creative development of communication materials, dashboards, and project proposals.

Accountabilities

  • A polished and professional demeanor with a hospitality mindset.
  • Ability to anticipate needs, think strategically, and prioritize effectively.
  • Team player with a positive attitude and strong sense of ownership.

Role-Specific Job Responsibilities
1. Communication & Relationship Management
• Act as a point of contact for the CPEO office, ensuring professional and timely responses to internal and external queries.
• Maintain confidentiality and handle sensitive information with discretion.
• Foster positive relationships with leadership teams, staff, and stakeholders.
2. Administrative & Operational Excellence
• Organize and maintain filing systems, documentation, and records related to projects, patient experience programs, and executive services.
• Support logistics for events, recognition programs, and other high-profile activities within the Patient Experience and Support Services division.
• Monitor deadlines, ensuring the CPEO is briefed and prepared for all engagements.

Qualifications

Required:
• Bachelor’s degree
Desired:
• Bachelor’s Degree or equivalent in Business Administration or any relevant field
with 3 years of additional experience
Specialist Certifications:
Required: NA
Desired: NA

Experience:
Required:
• 2-3 years of relevant experience in a healthcare facility
Desired:
• Experience working with VIP/Exec within the GCC region.

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Closing date

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No closing date at the source

The employer's site doesn't give one, so this job can close any day. Check the posting before you count on it.

Check the posting on ssmc.ae

Skills

  • Calendar & Diary Management
  • Communication Skills
  • Event Management
  • Executive Support
  • Microsoft PowerPoint
  • Project Management
  • Report Writing
  • Stakeholder Management

Sheikh Shakhbout Medical City (SSMC)

Healthcare

All jobs at Sheikh Shakhbout Medical City (SSMC)

ReferenceGH E9A1 D3FB 2D73

Always check the employer's original posting for details.

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Project Specialist, Patient Experience

Sheikh Shakhbout Medical City (SSMC)

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