Summary
Accor is hiring a Public Area Supervisor at Mövenpick Hotel Waad Al Shamal in Turaif, Saudi Arabia. The role supervises public area attendants and coordinates cleaning, inspections, work schedules, and supply levels. It also includes reporting maintenance and safety issues, responding to guest concerns, and coordinating with Housekeeping and other departments. The supervisor trains team members and ensures compliance with hygiene, health, safety, and environmental standards.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
The Public Area Supervisor is responsible for supervising and coordinating the daily cleaning and maintenance of all public areas within the hotel. The role ensures that public areas are consistently clean, safe, well-maintained, and presented according to the hotel’s standards and guest expectations.
Key Responsibilities:
- Supervise and coordinate the daily activities of Public Area Attendants.
- Ensure all public areas, including lobbies, corridors, elevators, restrooms, restaurants, back-of-house areas, and other facilities are clean and well-maintained.
- Conduct regular inspections of public areas and ensure high standards of cleanliness and presentation.
- Assign daily tasks and work schedules to team members.
- Monitor staff performance, grooming, attendance, and adherence to hotel policies and procedures.
- Ensure proper use and storage of cleaning chemicals, equipment, and supplies.
- Report maintenance issues, damages, safety hazards, and defects to the relevant department.
- Coordinate with Housekeeping and other departments to ensure smooth daily operations.
- Handle guest requests and respond promptly to cleanliness-related concerns.
- Ensure compliance with hygiene, health, safety, and environmental standards.
- Train and coach team members on cleaning procedures, service standards, and safe working practices.
- Maintain adequate stock of cleaning supplies and report shortages to the Housekeeping management.
- Support the Housekeeping team during busy periods and special events.
- Perform any other duties assigned by the Housekeeping Manager or management.
Additional Information
Be part of a team who values positive working environment, committed to growth and excellence.