Summary
AVK Saudi Valves Manufacturing is seeking a Quality Assurance Officer to support its quality management system in line with ISO 9001 and applicable customer and regulatory requirements. The role includes internal audits, document control, nonconformity and complaint investigations, corrective-action follow-up, supplier assessments, and quality reporting. The officer will coordinate with QC, Production, logistics, and other departments to identify root causes and prevent recurring defects. Applicants should have a relevant bachelor’s degree, 2–4 years of relevant experience, and knowledge of manufacturing quality processes, audits, and quality tools.
The posting
As published on avksvmc.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities
· Support the implementation and maintenance of the company’s QMS in accordance with ISO 9001 and applicable customer and regulatory requirements.
· Monitor compliance with approved procedures, work instructions, forms, and quality requirements.
· Participate in the review and revision of quality procedures and documents.
· Support document and record control activities within the QMS.
· Identify opportunities to improve the effectiveness and efficiency of quality processes.
· Assist in preparing quality reports and management information.
· Prepare and participate in internal quality audits according to the approved audit program.
· Record audit findings and verify that corrective actions are implemented effectively.
· Follow up overdue audit actions and escalate significant or recurring issues.
· Support external certification and customer audits.
· Monitor compliance with applicable standards, specifications, and customer requirements.
· Support investigation of quality problems using appropriate root-cause analysis techniques.
· Coordinate with relevant departments to develop corrective and preventive actions.
· Verify the effectiveness of corrective actions before closure.
· Analyze recurring nonconformities and identify systemic causes.
· Maintain accurate NCR and corrective-action records.
· Support the investigation and resolution of customer complaints.
· Coordinate with QC, Production, logistics, and other relevant functions to establish root causes.
· Monitor complaint response and closure against established targets.
· Analyze complaint trends and recommend preventive actions.
· Participate in supplier audits and assessments when required.
· Monitor supplier-related nonconformities and corrective actions.
· Work closely with QC and Production to prevent defects rather than relying solely on final inspection.
· Prepare periodic quality reports and KPI dashboards.
· Support quality awareness and QMS training for employees.
· Assist in developing quality-related training materials.
· Promote awareness of customer requirements, quality standards, procedures, and quality objectives.
· Identify recurring errors that may require additional employee training.
Specialized Knowledge / Skills
· Bachelor’s degree in Industrial Engineering, Quality Management, Business Administration, or related field
· 2–4 years of relevant experience in Quality Assurance, Quality Control, manufacturing, or QMS activities.
· Experience with internal audits, NCRs, root-cause analysis, and corrective actions.
· Good understanding of manufacturing processes and quality principles. Risk-based thinking.
· Process mapping.
· Statistical analysis and quality tools.
· NCR and complaint management. Document and record control.
· Quality KPI development and analysis.
· Microsoft Office, particularly Excel and Power Apps.
· Ability to interpret engineering drawings, specifications, and applicable standards.
· Good organization and follow-up discipline.