Summary
Mira Developments is seeking a Receptionist for its medical clinic in Dubai. The role handles patient and visitor reception, appointments, calls and inquiries, patient registration, records, insurance verification, and check-in and payment processes. Applicants need at least two years of relevant healthcare front-desk experience, strong English communication skills, and proficiency with Microsoft Office and clinic or hospital management software; Arabic is an advantage. The posting states a competitive salary package and benefits including health insurance and annual leave, but gives no salary amount.
The posting
As published on miradevelopments.ae. Pulled from the employer's site and shown as they wrote it.
We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations.
The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.
Key Responsibilities
- Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner.
- Manage patient appointments, cancellations, and rescheduling through the clinic management system.
- Answer incoming phone calls, emails, and inquiries promptly and professionally.
- Register new patients and maintain accurate patient records.
- Verify insurance details and coordinate with insurance providers when required.
- Handle patient check-ins and check-outs, including billing and payment collection.
- Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations.
- Maintain confidentiality of patient information in compliance with healthcare regulations.
- Ensure the reception area remains clean, organized, and welcoming.
- Assist with administrative tasks, documentation, filing, and reporting as required.
Requirements
- Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a medical clinic, hospital, dental clinic, or healthcare facility.
- Currently based in Dubai, UAE.
- Excellent verbal and written communication skills in English.
- Proficient in Microsoft Office and clinic/hospital management software.
- Strong customer service and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced healthcare environment.
- Professional appearance and positive attitude.
- Knowledge of medical terminology and insurance processes will be an advantage.
- Arabic language skills are a plus.
Benefits
- Competitive salary package.
- Professional and supportive work environment.
- Career growth opportunities within the healthcare sector.
- Annual leave and UAE labor law benefits.
- Health insurance and other company benefits as applicable.
If you are passionate about providing exceptional patient service and have experience in healthcare front-desk operations, we would love to hear from you.