Summary
Golf Saudi is hiring a Receptionist for 5 Iron KAFD in Riyadh. The role involves welcoming guests, answering inquiries, managing reservations and check-ins, and processing transactions for bookings, retail, food and beverage, and memberships. The receptionist also supports retail sales and promotions, maintains displays, handles cash and shift reports, and responds to guest concerns. A high school diploma or equivalent and 1–3 years of experience in cashiering, retail, or front-of-house hospitality are required.
The posting
As published on golfsaudi.com. Pulled from the employer's site and shown as they wrote it.
Responsibilities
· Greet guests warmly and provide a positive first impression of the venue
· Answer phone calls, emails, and in-person inquiries professionally.
· Manage reservations, ticket bookings, and guest check-ins
· Handle all guest transactions accurately including simulator bookings, retail sales, F&B orders, and memberships.
· Operate POS systems, process payments (cash, credit, digital), and issue receipts.
· Maintain accurate cash handling procedures, including balancing cash drawers and shift reports.
· Assist guests with retail purchases (golf equipment, apparel, accessories) by providing product knowledge and recommendations.
· Ensure retail displays are neat, fully stocked, and aligned with brand presentation standards.
· Support promotions and upselling of retail and F&B items.
· Resolve billing inquiries and escalate discrepancies to supervisors when necessary.
· Resolve guest concerns or complaints politely and efficiently.
· High school diploma or equivalent.
· 1–3 years of experience in cashiering, retail, or front-of-house hospitality roles.
· Basic knowledge of POS systems and cash handling procedures.
· Strong communication and customer service skills.
· Ability to multitask and work in a fast-paced environment.
· Flexibility to work evenings, weekends, and holidays.
- Accuracy in cash handling and transactions.
· Customer service and sales orientation.
· Teamwork and cross-functional collaboration.
· Organizational and time management skills.
· Attention to detail and reliability.
· Professional communication and presentation.