Summary
Minor Hotels is hiring a Recreation Attendant for Banana Island Resort Doha By Anantara in Doha, Qatar. The role supports guests using the resort’s recreation facilities, including assisting with towels, pool loungers and cabanas, maintaining pool-deck cleanliness, and setting up the pool. The attendant also promotes recreation and wellness offers and follows hotel safety procedures. Applicants should have at least one year of recreation-attendant experience, strong customer service skills, basic knowledge of recreation facilities, and first-aid and emergency-response knowledge.
The posting
As published on minorhotels.com. Pulled from the employer's site and shown as they wrote it.
Job Location:
Banana Island Resort Doha By Anantara
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What you will be doing:
- Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedure.
- Be available to carry out any assignment as delegated by department manager.
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