Summary
Abu Dhabi Islamic Bank (ADIB) is hiring a Relationship Manager for Small Business Finance in Dubai. The role develops and maintains relationships with small business clients, identifies cross-selling opportunities, and supports their banking requirements through regular meetings. Responsibilities include credit appraisal and analysis, monitoring repayment performance and customer retention, and adhering to operational policies and regulatory requirements. Candidates should know business banking products, UAE banking practices, and anti-money laundering regulations.
The posting
As published on adib.ae. Pulled from the employer's site and shown as they wrote it.
Role : Relationship Manager
Location : Dubai
Role Purpose:
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service
Key Accountabilities of the role
- Revenue:
- Expenses:
- Net Income:
- Assets:
- Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons
Specialist Skills / Technical Knowledge Required for this role:
- Good knowledge of ADIB’s Business Banking products & services
- Experience of credit analyses.
- Good knowledge of ADIB’s Operational Policies & Procedures
- Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
- Knowledge of Business Relationship Management.
- Fair Knowledge of UAE banking practices, regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- General awareness of competitors in the local market
- Excellent knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
- Excellent Communication Skills