Summary
Alabbar Enterprises & ANOTHER is a UAE-based retail and F&B group, and this Restaurant Supervisor role is with one of its concepts in Dubai. The role oversees service flow, staff practices, customer queries and complaints, and the application of the sequence of service. Responsibilities also include supporting sales and budget targets, controlling costs, managing stock in service areas, and preparing checks using the Micros Point of Sales system. Applicants should have a relevant graduate qualification, 5–8 years of high-end or casual dining F&B operations experience, including 2–3 years in a similar role, and good English communication and people management skills.
The posting
As published on alabbarenterprises.com. Pulled from the employer's site and shown as they wrote it.
Our Story:
Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen and Klay by Karak under its umbrella.
An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.
Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.
The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
Job Purpose:
We are looking for a dynamic Restaurant Supervisor to join our team of F&B professionals within one of our well-known, stylish, concepts located in Dubai. A passion for food and beverage and a genuine ability to create and provide the ultimate guest experience will be the natural qualities of the best candidates for this role.
Job Responsibilities:
- Contribute in achieving target sales and reaching the budget.
- Initiative in controlling or minimizing the cost
- Achieve highest level of customer service
- Assist customers queries and complaint
- Supervises the application of the Sequence OF Service
- Supervises the service flow during operation
- Supervises the staff in providing the best service practices
- Emphasize to all staff the important of reducing restaurant cost.
- Prepare checks that itemize and total meal costs using the Micros Point of Sales system
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Staff productivity
- Reward schemes and programs
Job Requirements:
- Graduate in a relevant discipline
- 5-8 years of experience in High-End / Casual Dining F&B Operations
- 2-3 years of experience in a similar role
- Good English Communication Skills
- Good People Management Skills
What We Offer:
- A supportive and friendly team.
- Career growth opportunities.
- Competitive salary and benefits.