Summary
L'Oréal is hiring a Retail & Education Manager within L'Oréal Luxe, based in Dubai, to support Giorgio Armani, Valentino, and Jacquemus boutiques and flagship doors. The role oversees retail KPIs and store activation plans, and recruits, coaches, and develops Beauty Advisor teams. It also adapts global learning modules into regional masterclasses and manages field budgets, staffing allocations, and performance-tracking platforms. Candidates should have luxury retail experience, training expertise, people-management skills, and professional working proficiency in English.
The posting
As published on loreal.com. Pulled from the employer's site and shown as they wrote it.
Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
Based in Dubai within L'Oréal Luxe, you drive retail performance and brand education across flagship doors and boutiques for Giorgio Armani, Valentino, and Jacquemus.
- Steer retail KPIs (sell-out, market share, and NPS) across top doors, deploying high-impact animation plans.
- Coach, recruit, and upskill Beauty Advisor teams to embody brand storytelling, grooming standards, and luxury service rituals.
- Adapt global training modules into regional masterclasses across fragrance mastery, make-up artistry, and bespoke gifting.
- Elevate consumer experience by integrating in-store beauty tech diagnostic services and piloting retail and training budgets.
We Are Looking For
You bring commercial drive and a collaborative leadership style to elevate counter teams and consumer loyalty. You bring:
- Retail Acumen: Proven track record steering luxury retail metrics, store animations, and distributor field relationships.
- Learning & Capability Building: Strong expertise designing and facilitating training programmes that translate brand DNA into measurable counter performance.
- People Management: Ability to recruit, coach, and motivate multi-door beauty advisor teams in luxury retail environments.
- Operational Excellence: Competence managing field budgets, staffing allocations, and performance-tracking digital platforms.
- Influencing & Communicating: Professional working proficiency in English, with the credibility to act as brand ambassador across diverse cultural retail settings.
What's In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
- An environment where people of every ethnicity, social background, age, religion, gender as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference
Who We Are
At L'Oréal Luxe, we curate the world's most desirable luxury beauty brands. We craft unique customer experiences, blend timeless heritage with modern innovation, and cultivate excellence across every consumer touchpoint.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter. Ready to apply? careers.loreal.com is the official trusted website.