Summary
Jumeirah is seeking a Room Care Technician for Jumeirah Jabal Omar in Makkah. The role involves diagnosing and repairing guestroom issues, carrying out electrical, furniture and basic maintenance tasks, and responding professionally to guest and team inquiries. The technician will complete work orders and room inspections, record work and parts usage, and report damage to supervisors. Applicants should have 1–2 years of experience in the same role at a luxury 5-star property; secondary education is required, with vocational certification preferred. Salary is paid in SAR, and benefits include F&B benefits, hotel rates, leave and healthcare packages, and flights home.
The posting
As published on jumeirah.com. Pulled from the employer's site and shown as they wrote it.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Jabal Omar
Located just minutes from Masjid Al Haram, Jumeirah Jabal Omar Makkah offers a seamless blend of comfort, connectivity, and Arabian hospitality in the heart of the Holy City. Spread across four towers, the hotel features a range of dining venues, retail outlets, a gym, executive lounge and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern and Southeast Asian cuisines.
About the Job
An opportunity has arisen for Room Care Technician – Engineering to join Jumeirah Jabal Omar.
The main duties and responsibilities of this role:
- Understand guestroom-related issues, take the necessary equipment and assess and fix problems efficiently.
- Perform maintenance tasks in rooms, including electrical, furniture, and basic repair jobs.
- Handle guests and team inquiries professionally and resolve room care complaints promptly.
- Complete assigned work orders, room inspections, and document all tasks performed.
- Choose the correct tools and parts from stores and maintain accurate usage logs.
- Report observed room damages to supervisors and recommended appropriate solutions.
About You
The ideal candidate for this position will have the following experience and qualifications:
- 1 – 2 years of experience in the same role with a luxury 5-star property.
- Secondary education required; vocational certification and trade qualification preferred.
- Strong technical skills in trade, basic computer literacy, and knowledge of safety and building systems.
- Proficient in English, able to work independently and adapt to diverse environments.
About the Benefits
We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.
In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care packages, flights home, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.