Summary
Al Seef Hospital is seeking a Room Sales Coordinator to meet with clients, explain room options and hospital services, show facilities, and arrange room reservations, including VIP and VVIP bookings. The role includes following up with prospective clients, supporting existing client relationships, coordinating complimentary gifts and newborn certificates, and completing departmental administrative tasks. Applicants should have a university degree and at least two years of customer service experience, including work with VIP clients. Strong communication, organization, problem-solving, and MS Office skills are required.
The posting
As published on alseef-hospital.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities:
- Meet with clients face to face or over the phone.
- Have a good understanding of the businesses' services and be able to communicate with the clients thoroughly.
- Understand the needs of the clients and be able to respond effectively with a plan of how to meet them.
- Provide information about the rooms/suites, services, doctors, charges to the clients.
- Show the rooms/suites and facilities to the clients.
- Reserve the rooms/suites for the clients including VIP and VVIP.
- Follow up with the clients for their interest, and room reservations.
- Congratulating the clients on deliveries, and distributing the complimentary gifts on a daily basis.
- Preparing a certificate gift for the new born babies.
- Foster and develop relationships with the existing clients.
- Seek out the appropriate contact in an organization.
- Think and work strategically setting goals and objectives in order to develop and improve the business.
- Train members of your team where appropriate. Attend training/seminars where appropriate.
- Carry on all the administrative tasks related to the department.
- Others as assigned by the Dept. Head.
- University Degree from a reputed university.
- At least 2 years’ experience in customer service and dealing with the VIP clients.
- Sales tactical personality.
- Smart, professional, and presentable personality.
- Strong interpersonal, organizational, and communication skills.
- Problem solving and attention to details.
- Proficient with MS Office and standard hospital database technology.