Summary
Madi International is hiring a Sales Advisor for an on-site role in Muscat, Oman. The role involves understanding customer needs, recommending products, driving sales through upselling and cross-selling, and providing after-sales support. The advisor will also maintain product knowledge, support inventory and merchandising, and work toward individual and team sales targets. Applicants should have sales or customer service experience, strong communication skills, and written and spoken English; Arabic, retail or B2B experience, and CRM familiarity are advantageous. The posting mentions a competitive salary with performance-based incentives but gives no amount.
The posting
As published on madiint.com. Pulled from the employer's site and shown as they wrote it.
Role Overview
As a sales advisor, you will be instrumental in delivering outstanding customer service and driving sales performance. As part of our team in Oman, you'll work in an ONSITE environment, engaging with clients directly within our store or office to understand their needs and offer tailored product recommendations. Your passion for sales and customer interaction will help us achieve our business goals while ensuring every customer enjoys a positive experience.
Responsibilities
- Engage with customers to understand their requirements and make suitable product or service recommendations.
- Maximize sales opportunities through effective upselling and cross-selling techniques.
- Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
- Achieve individual and team sales targets consistently.
- Maintain a thorough knowledge of company products, services, and promotions.
- Support inventory management and merchandising activities.
- Collaborate with team members to share insights and best practices.
Must have requirements
- Proven experience in sales, customer service, or a related field.
- Excellent communication and interpersonal skills.
- Strong ability to build rapport and maintain client relationships.
- Results-driven attitude with a commitment to meeting sales targets.
- Ability to work effectively in a fast-paced, onsite team environment.
- Proficiency in both written and spoken English.
Nice to have requirements
- Experience in retail or B2B sales environments.
- Proficiency in Arabic language.
- Knowledge of the local market in Oman.
- Familiarity with CRM software and digital sales tools.
- Training in negotiation or persuasion skills.
Perks and Benefits
- Competitive salary with performance-based incentives.
- Comprehensive training and professional development.
- Employee discounts on products and services.
- Supportive team environment and vibrant workplace culture.
- Opportunities for career growth within the company.
- Health and wellness benefits.