Summary
Al Shirawi Group is seeking a Sales and Service Engineer for its Kuwait operation. The role develops HVAC AMC business, conducts customer visits and site surveys, prepares service quotations and commercial proposals, and follows up on enquiries through contract conversion. The engineer identifies repair, replacement, retrofit and spare-parts opportunities and coordinates with service teams to support contract delivery and customer satisfaction. Applicants should have a mechanical or HVAC engineering qualification and 3–5 years of HVAC service and AMC sales experience; Kuwait or GCC experience is preferred, as is a valid Kuwait driving licence.
The posting
As published on alshirawi.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities:
- Develop new business for HVAC AMC contracts covering DX, Package Units, AHU, FCU, Chillers and associated equipment. Conduct customer visits and site surveys to assess equipment condition and maintenance requirements.
- Prepare AMC/service quotations, scope of work and commercial proposals. Follow up and convert AMC enquiries into contracts. Identify additional opportunities for repair, replacement, retrofit and spare parts.
- Maintain strong relationships with building owners, FM companies, contractors and end users. Coordinate with service teams to ensure smooth AMC execution and customer satisfaction.
- Achieve assigned AMC sales, revenue and GP targets.
Requirements
- Qualification: Mechanical/HVAC Engineering.
- 3–5 years of experience in HVAC service and AMC sales—strong knowledge of DX, Package Units and Chilled Water systems.
- Kuwait/GCC experience preferred.
- Good customer relationship, communication and negotiation skills.
- Valid Kuwait driving licence preferred.