Summary
Al-Futtaim is seeking a Sales Assistant for its retail fashion business in Kuwait. The role involves generating sales, assisting customers, sharing product information, supporting fitting-room service, and completing cash-wrap and store-operational duties. Applicants should have a high school diploma or equivalent and at least two years of retail sales experience, with strong customer service and verbal communication skills.
The posting
As published on alfuttaim.com. Pulled from the employer's site and shown as they wrote it.
Job Requisition ID: 180516
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.
What you will do:
Store Safety
Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
Excellent Customer Service
Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code
Greets customers immediately upon entering the store with a smile and a sincere non-business-likegreeting
Provides customers with current, relevant information about the product.
Sincerely thank all customers for shopping as they exit the store and invite them back.
Quality
Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale
.
Administrative
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, andcaptures customer information in the database.
Required Skills to be successful
Extensive experience in Sales, Marketing and Operations and working in the retail/ brand managementindustry specifically in Fashion.
Sound in-depth knowledge of the market, brand positioning and trends.
An understanding of the current economic situation impacts of potential threats and competitors.
What equips you for the role:
Minimum Qualification and Knowledge:
Education
High School Diploma or equivalent
Minimum Experience:
Minimum 2 years of Retail Sales experience.
Job-Specific/Technical Skills required to complete the tasks:
Good verbal communication skills
Some heavy lifting
Ability to stand for a minimum of 8 hours
Strong Customer Service
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…