Summary
Arada is hiring a Sales Executive for Wellfit, its UAE fitness and wellness brand, in Dubai. The role focuses on acquiring new members and retaining existing ones by managing leads, the sales pipeline, customer follow-ups, consultations and member concerns. The successful candidate will prepare sales reports, maintain customer profiles and forecasts, and track performance against targets. Applicants should have at least five years of experience in sales and customer experience, including at least two years in fitness or wellness.
The posting
As published on arada.com. Pulled from the employer's site and shown as they wrote it.
About us
At Arada, we create communities that inspire healthier, happier and more meaningful lives. Through innovative developments, exceptional customer experiences and a commitment to sustainability, we are shaping places where people can live, work and thrive.
Joining Arada means becoming part of a collaborative, ambitious and forward-thinking team dedicated to delivering excellence across every aspect of our business.
Wellfit is a leading UAE fitness and wellness brand committed to enabling active living through world-class fitness facilities, innovative wellness solutions, and exceptional member experiences. With flagship locations across Dubai and Sharjah, Wellfit offers state-of-the-art gyms, group fitness classes, personal training, recovery services, and family-focused wellness programs designed to inspire healthier lifestyles.
Purpose of the Role: Drive new member growth and retention by managing the full sales cycle, engaging leads effectively, and converting them into active members.
Responsibilities:
Acquisition
Understand and work toward volume and financial targets.
Manage the lead pipeline: calling, cleaning, qualifying, and advancing leads.
Monitor daily lead volume, quality, and source performance.
Maintain a healthy sales funnel to ensure enough leads for conversions.
Retention
Act as key account manager for an assigned customer base.
Manage inbound/outbound calling: follow-ups, consumption issues, satisfaction checks, expiring members, and complaints.
Schedule member consultations and recommendations with coaches.
Admin
Prepare and present reports to the Sales Manager.
Maintain customer profiles and update acquisition/retention forecasts.
Track progress against targets and recommend adjustments.
Provide daily updates on sales performance.
Qualifications
5+ years working in Sales and Customer Experience roles – at least 2 years in Fitness/Wellness industry