Summary
Rentokil Boecker, part of Rentokil Initial, provides pest control, food safety, and hygiene solutions in the UAE. The Sales Support Specialist supports the sales team by managing customer records and inquiries, preparing quotes and sales materials, processing orders, and maintaining CRM data and reports. The role also coordinates with marketing, finance, and customer service on order-related issues. A bachelor's degree is preferred, along with 1–3 years of relevant experience and strong CRM and Excel skills; the position is full-time in Dubai.
The posting
As published on rentokil-initial.com. Pulled from the employer's site and shown as they wrote it.
About Rentokil Boecker
Rentokil Boecker® is the largest public health company in the MENAT region and part of Rentokil Initial, a global services company operating in over 80 countries. We deliver certified pest control, food safety, and hygiene solutions to commercial and residential clients across the UAE, following international standards.
About the Role
We are looking for a Sales Support Specialist to help our sales team work faster and smarter. This is the role that keeps the sales engine running behind the scenes. You will handle the administrative and coordination work, manage customer inquiries, prepare quotes and sales materials, and keep our systems accurate, so the sales team can focus on building relationships and closing deals.
If you are organised, proactive, and enjoy being the reliable person who keeps everything on track, this role will suit you well.
What You Will Do
- Support the sales team with account setup, lead management, and data entry to keep customer records accurate
- Respond to customer inquiries, prepare quotes, and follow up on orders and requests for a smooth customer experience
- Handle order entries, confirmations, and updates in the CRM to ensure timely and accurate processing
- Prepare sales reports, track key performance indicators, and maintain records that help the team hit their targets
- Help create presentations, proposals, and other sales materials for team and client meetings
- Gather information on competitors, market trends, and customer needs, in collaboration with the sales team
- Keep the CRM systems up to date, manage data entry for leads and opportunities, and help the sales team use the tools effectively
- Work closely with marketing, finance, and customer service to coordinate activities and resolve issues around orders, invoicing, or product availability
Requirements
- A Bachelor’s degree in business, marketing, or a related field is preferred
- One to three years in a sales support, sales coordination, or similar administrative role
- Detail oriented, organised, proactive, and able to multitask in a fast paced environment
- Strong knowledge of CRM systems
- Proficient in using Microsoft Excel
- Strong interpersonal skills and the ability to communicate at all levels
- Excellent verbal and written communication skills
Benefits
- A full time role with a global leader in public health
- A supportive and professional team environment
- A central role working closely with sales, operations, and other departments
- Genuine opportunities to grow your career within the company